At a Glance
- Tasks: Manage technical operations in a fast-paced data centre environment and ensure seamless service delivery.
- Company: Join VIRTUS Data Centres, a leading European data centre provider with exciting expansion plans.
- Benefits: Full-time role with competitive salary and opportunities for professional growth.
- Other info: Inclusive workplace committed to diversity and excellent career development opportunities.
- Why this job: Be part of a dynamic team that values innovation and collaboration in cutting-edge technology.
- Qualifications: Experience in data centre management and strong process management skills required.
The predicted salary is between 36000 - 60000 £ per year.
Overview
VIRTUS Data Centres is a rapidly growing European based Data centre provider which owns, designs, builds and operates efficient and flexible data centres. Our current European expansion plans include 300MW+ campus developments in Berlin and Milan with further plans to expand into additional European countries. Our first data centres are due to open in Berlin in 2026, quickly followed by other campuses. Our mission is to consistently exceed the expectations of customers through innovative, high-quality solutions and services. We value intelligent thinkers with positive, open and collaborative attitudes who add to the quality of our customer proposition and business. We value individual endeavour and initiative and encourage teamwork and togetherness because collective experience and expertise is VIRTUS' greatest strength.
Job Summary
Reporting to the Technical Manager, the Technical Day Manager will support the site team on all technical plant aspects, coordinating PPM and break/fixes working between the DCM and the Facilities team (subcontracted). The scope includes Data Centre management, working closely with new and existing customers, operational continuity and the management of service delivery on the sites/campus through our specialist subcontractor who undertakes M&E and ICT tasks. Working hours: Between 8am-5pm.
Duties and Responsibilities
- Witness all critical works on site.
- Management of M&E tasks to ensure service delivery meets expectations.
- Assist in scenario testing and training for the site teams.
- Maintaining zero customer downtime including any breaches to contractual SLAs and KPIs.
- Work closely with the Service Management Centre (SMC) on the change control process, ensuring customer communications and incident updates are accurately reported and managed.
- Draft post-incident reviews.
- Ensure management of specialist contractors across the Data Centres, ensuring contracted service delivery is received and reactive tasks are logged and completed to a high standard.
- Ensure all staff, customers and contractors' adherence to site policies and operational processes.
- Assist in the management of the site Maximo CAFM system.
- Work with the Technical/Operations team on weekly and monthly site reports to ensure quality updates.
General Responsibilities
- Ensure a safe and healthy working environment, and compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements.
- Understanding of Health and Safety policies, procedures and best practices.
- Provide support and remote cover to neighbouring Data Centres if required.
- Any other reasonable requests by line manager.
Experience
Essential:
- Experience in a Data Centre or other similar critical Management role.
- Strong and demonstrable process management experience in a live operational environment.
- Real-time Incident/fault management experience in a business-critical environment.
- Experience with business continuity, risk management, incident management and day-to-day engineering tasks.
Knowledge
Essential:
- Good health and safety and environmental knowledge.
- Mechanical or electrical engineering with working knowledge of BMS, PMS and fire systems.
Skills
Essential:
- Flexible, adaptable and innovative.
- Great team player.
- Strong ownership, accountability and sense of urgency to drive issues to conclusion.
- Good communication skills (verbal and electronic).
Additional Information
In line with VIRTUS' Vetting Policy, the successful applicant must be willing to undergo a BS7858 screening process. VIRTUS is an equal opportunity employer. We celebrate diversity and are committed to an inclusive work environment. We reserve the right to close this post for applications should sufficient applications be received. VIRTUS Data Centres does not accept unsolicited support from search firms for employment openings. CVs/resumes submitted by search firms to any VIRTUS employee without an active, written search agreement for a specified role will become the property of VIRTUS. No fees will be paid for candidates hired from agency submissions made without such an agreement. Existing agency partnerships must adhere to position-specific terms outlined in their agreements.
Seniority level: Not Applicable
Employment type: Full-time
Job function: Engineering and Information Technology
Industries: IT Services and IT Consulting
Technical Day Manager in Slough employer: VIRTUS Data Centres
VIRTUS Data Centres is an exceptional employer, offering a dynamic work environment in West Drayton where innovation meets collaboration. Our commitment to employee growth is reflected in our comprehensive training programmes and opportunities for career advancement within the rapidly evolving data centre industry. Join us to be part of a forward-thinking team that values safety, efficiency, and sustainability in every project.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Day Manager in Slough
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what VIRTUS Data Centres values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
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Create a personal project or case study relevant to the challenges VIRTUS Data Centres might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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✨Direct Apply to VIRTUS Data Centres
Let's not forget to apply directly through the VIRTUS Data Centres website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Technical Day Manager in Slough
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at VIRTUS Data Centres.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at VIRTUS Data Centres. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at VIRTUS Data Centres
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
