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- Tasks: Support site teams in managing technical plant aspects and ensure operational continuity.
- Company: VIRTUS Data Centres, the UK's fastest growing data centre provider.
- Benefits: Full-time role with opportunities for growth in a dynamic environment.
- Why this job: Join a mission-driven team impacting everyday technology experiences.
- Qualifications: Experience in data centre management and strong process management skills.
- Other info: Be part of an innovative company expanding into Europe with excellent career prospects.
The predicted salary is between 36000 - 60000 £ per year.
About VIRTUS
VIRTUS Data Centres is the UK's fastest growing data centre provider which owns, designs, builds and operates the country's most efficient and flexible data centres. Our purpose is to serve humanity by being an active, positive participant in the 4th industrial revolution. Our mission is to consistently exceed the expectations of customers through innovative, high-quality solutions and services. We value individual endeavour and initiative and encourage teamwork and togetherness because collective experience and expertise is VIRTUS' greatest strength.
Job Summary
Reporting to the Technical Manager, the Technical Day Manager will support the site team on all technical plant aspects, coordinating PPM and break/fixes working between the DCM and the Facilities team (subcontracted). The scope includes Data Centre management, working closely with new and existing customers, operational continuity and the management of service delivery on the sites/campus through our specialist subcontractor who undertakes M&E and ICT tasks. Working hours: Between 8am-5pm.
Technical Resource
- Witness all critical works on site.
- Management of M&E tasks to ensure service delivery meets expectations.
- Assist in scenario testing and training for the site teams.
Site Availability
- Maintaining zero customer downtime including any breaches to contractual SLAs and KPIs.
- Work closely with the Service Management Centre (SMC) on the change control process, ensuring customer communications and incident updates are accurately reported and managed.
- Draft post‐incident reviews.
Third Party Monitoring
- Ensure the management of specialist contractors across the Data Centres, ensuring contracted service delivery is received, that reactive tasks are logged and work is completed to a high standard.
- Ensure all staff, customers and contractors adhere to site policies and operational processes.
Reporting
- Assist in the management of the site Maximo CAFM system.
- Work with the Technical/Operations team on weekly and monthly site reports to ensure quality updates.
General Responsibilities
- Ensure the provision of a safe and healthy working environment, and ensure compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements, as required.
- Good understanding of the Health and Safety policies, procedures and best practices.
- Provide support and remote cover to neighbouring Data Centres if/when required.
- Any other reasonable requests made by your line manager.
Experience
- Experience in a Data Centre or other similar critical management role.
- Strong and demonstrable process management experience in a live operational environment.
- Real‐time incident/fault management experience in a business‐critical environment.
- Experience with business continuity, risk management, incident management and day‐to‐day engineering tasks.
Knowledge
- Good health and safety and environmental knowledge.
- Mechanical or electrical engineering with working knowledge of BMS, PMS and fire systems.
Skills
- Flexible, adaptable and innovative.
- Great team player.
- Strong ownership, accountability and sense of urgency to drive issues to conclusion.
- Good communication skills (verbal and electronic).
In line with VIRTUS' Vetting Policy, the successful applicant must be willing to undergo a BS7858 screening process.
Our talented teams design, build and operate the world's best Data Centres.
Seniority level: Mid‐Senior level
Employment type: Full‐time
Job function: Engineering and Information Technology, IT Services and IT Consulting
Technical Day Manager in London employer: VIRTUS Data Centres
Contact Detail:
VIRTUS Data Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Day Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Technical Day Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience in data centre management and incident handling. Share specific examples of how you've kept operations running smoothly – they’ll love it!
✨Tip Number 3
Be proactive! If you see a job opening at VIRTUS, don’t just sit back. Reach out directly to the hiring manager or team members. A little initiative can go a long way in showing your enthusiasm for the role.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you fresh in their minds. Mention something specific from your conversation to show you were engaged and are genuinely interested in the Technical Day Manager position.
We think you need these skills to ace Technical Day Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Day Manager role. Highlight your experience in data centre management and any relevant technical skills. We want to see how your background aligns with our mission at VIRTUS!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with us and how you can contribute to our purpose of serving humanity. Keep it concise but impactful!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've successfully managed incidents or improved processes. We love intelligent thinkers who can tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at VIRTUS Data Centres
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to data centres, especially M&E tasks and BMS systems. Be ready to discuss your experience with real-time incident management and how you've handled critical situations in the past.
✨Showcase Your Team Spirit
VIRTUS values teamwork, so be prepared to share examples of how you've collaborated with others in previous roles. Highlight any experiences where you’ve worked closely with subcontractors or managed teams to achieve operational goals.
✨Understand Their Mission
Familiarise yourself with VIRTUS's mission to exceed customer expectations. Think about how your skills and experiences align with their purpose of supporting humanity through technology, and be ready to articulate this during the interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that test your problem-solving skills. Practice articulating how you would handle specific incidents or challenges in a data centre environment, focusing on maintaining zero downtime and adhering to SLAs.
