AR Accounts Assistant

About VIRTUS VIRTUS Data Centres is the UKs fastestgrowing data centre provider which owns designs builds and operates the countrys most efficient and flexible data centres. In May 2023 we announced our plans to expand into continental Europe with our first data centre due to open in Berlin in 2026 to be quickly followed by two full campuses and expansion into other countries in the pipeline. Our purpose is to serve humanity by being an active positive participant in the 4th industrial revolution. When we talk about our purpose we refer to our customers customers; the child playing a computer game the person watching their favourite movie booking a medical appointment a plane ticket a hotel or doing their online banking; those things cant be done if we dont do our job. Our mission is to consistently exceed the expectations of customers through innovative highquality solutions and services. We employ intelligent thinkers people with positive attitudes who add to the quality of our customer proposition and business. We value individual endeavour and initiative and encourage teamwork and togetherness because collective experience and expertise are VIRTUS greatest strengths. Job Summary The role of an AR Accounts Assistant at VIRTUS is to provide support across all stages of the Accounts Receivable process to ensure that all customer invoices and queries are dealt with fully and accurately in a timely and effective manner. Duties and Responsibilities The role includes but is not limited to the following: Ensure timely and accurate invoicing collection and cash processing operations in accordance with group policy/procedures. Review and verify client and contract details in SAP against Salesforce CRM. Monitoring of accounts receivable inbox responding to and escalating customer queries Maintain and monitor charge rates ensuring records are kept up to date with the correct information reducing the requirement for issue of credits and amendments. Liaise and maintain relationships with Sales and Operations teams to ensure invoicing requirements are met and amendments/issues are communicated effectively. Provide support with billing and ratesrelated issues ensuring timely resolution of queries and a high level of accuracy. Track the volume of credits and reissued invoices documenting volumes and reasons. Assisting with preparation for yearend audit and interacting with auditors (internal and external). To review the unallocated receipts report and allocate all customer receipts adhering to the customer remittance advice. Preparation of monthly trade receivables balance sheet reconciliation and assistance where required on any other monthend activities. Updating and maintaining procedural and controls documentation to ensure compliance with internal audit and in the future SOX requirements. Any other reasonable requests made by your line manager. What success looks like in 12 months time: Proving to be a reliable and conscientious Team Member within the newly specialised AR Function within VIRTUS to ensure future SOX compliance readiness. This would involve meeting all KPI targets concerning customer invoice processing times and ensuring the AR Function as a whole can ensure all customers are billed within a timely manner within the agreed contract terms to maintain strong trusted relationships with all customers. Person Specification Educated to Alevel standard. Microsoft Office (Excel Word PowerPoint) Knowledge of accounting systems and finance processes (in particular regarding revenue and accounts receivable). Ability to contribute to and work well with the team. Planning and organisation skills and ability to prioritise to meet deadlines and cope with fluctuations in workload. Willingness to learn. Good practical knowledge of finance processes and controls. Educated to degree level. AAT qualification and/or studying towards ACCA or CIMA. In line with VIRTUS Vetting Policy the successful applicant must be willing to undergo a BS7858 screening process. Additional Information This is a hybrid role with weekly travel into central London required and some occasional travel to data centres based west of London. VIRTUS is an equalopportunity employer. As part of our commitment to fight for equality we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment. We reserve the right to close this post for applications should sufficient applications be received.