At a Glance
- Tasks: Support technical operations and ensure seamless service delivery in a fast-paced data centre environment.
- Company: Join VIRTUS, a leading and rapidly growing data centre provider in Europe.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on safety and teamwork.
- Why this job: Be part of the fourth industrial revolution and make a real impact on digital infrastructure.
- Qualifications: Experience in data centre management and strong process management skills required.
The predicted salary is between 36000 - 60000 £ per year.
About VIRTUS
VIRTUS Data Centres is one of Europe’s fastest-growing and most trusted data centre providers, with a strong heritage in the UK and a rapidly expanding presence across continental Europe. We design, build, own, and operate highly energy-efficient, scalable, and secure data centres that support the digital infrastructure of global organisations. Founded in the UK, VIRTUS has established a leading position in key London availability zones and continues to invest heavily in the UK market. Following our strategic expansion into continental Europe in 2023, including the launch of our first campuses in Berlin, we are continuing to grow our footprint across major European markets through 2026 and beyond. Our ambition is to be a driving force in the fourth industrial revolution, delivering innovative and sustainable digital infrastructure solutions while remaining true to our core values: Care, Helpful, Pride, Reliability, and Dedication.
Job Summary
Reporting to the Technical Manager, the Technical Day Manager will support the site team on all technical plant aspects, coordinating PPM and break/fixes working between the DCM and the Facilities team (subcontracted). The scope includes Data Centre management, working closely with new and existing customers, operational continuity and the management of service delivery on the sites/campus through our specialist subcontractor who undertakes M&E and ICT tasks. Working hours: Between 8am-5pm.
Duties and Responsibilities
- Technical Resource: Witness all critical works on site. Management of M&E tasks to ensure service delivery meets expectations. Assist in scenario testing and training for the site teams.
- Site Availability: Maintaining zero customer downtime including any breaches to contractual SLAs and KPIs. Work closely with the Service Management Centre (SMC) on the change control process, ensuring customer communications and incident updates are accurately reported and managed. Draft post-incident reviews.
- Third Party Monitoring: Ensuring the management of specialist contractors, working across the Data Centres, ensuring contracted service delivery is being received, that reactive tasks are being logged and ensuring work is completed to a high standard. Ensuring all staff, customers and contractors’ adherence to site policies and operational processes.
- Reporting: Assisting in the management of the site Maximo CAFM system. Work with the Technical/Operations team on weekly and monthly site reports to ensure quality updates.
- General Responsibilities: Ensure the provision of a safe and healthy working environment, and ensure compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements, as required. A good understanding of the Health and Safety policies, procedures and best practices. Provide support and remote cover to neighbouring Data Centres if/when required. Any other reasonable requests made by your line manager.
Person Specification
Experience Essential: Experience in a Data Centre or other similar critical Management role. Strong and demonstrable process management experience in a live operational environment. Real-time Incident/fault management experience in a business-critical environment. Experience with business continuity, risk management, incident management and day-to-day engineering tasks.
Knowledge Essential: Good health and safety and environmental knowledge. Mechanical or electrical engineering with working knowledge of BMS, PMS and fire systems.
Skills Essential: Flexible, adaptable and innovative. Great team player. Strong ownership, accountability and sense of urgency to drive issues to conclusion. Good communication skills (verbal and electronic).
In line with VIRTUS’ Vetting Policy, the successful applicant must be willing to undergo a BS7858 screening process.
Technical Day Manager in Slough employer: Virtus Data Centres Ltd
VIRTUS Data Centres is an exceptional employer, offering a dynamic work environment that prioritises innovation and sustainability in the rapidly evolving digital infrastructure sector. With a strong commitment to employee growth, VIRTUS provides comprehensive training and development opportunities, fostering a culture of collaboration and support among its teams. Located in key London availability zones, employees benefit from working at the forefront of technology while enjoying a healthy work-life balance and a focus on safety and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Day Manager in Slough
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Technical Day Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience in data centre management and incident management. Share specific examples of how you've tackled challenges in previous roles.
✨Tip Number 3
Be proactive! If you see a job opening that fits your skills, don’t just wait for the application process. Reach out directly to the hiring manager or team. A friendly email expressing your interest can go a long way!
✨Tip Number 4
Keep it real! During interviews, be honest about your experiences and what you can bring to the table. Employers appreciate authenticity, so don’t be afraid to show your personality while discussing your technical expertise.
We think you need these skills to ace Technical Day Manager in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Day Manager role. Highlight your experience in data centres and any relevant management roles. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working with VIRTUS and how you embody our core values. Let us know what makes you the perfect fit for our team.
Showcase Your Technical Skills:Don’t forget to highlight your technical expertise, especially in M&E tasks and incident management. We’re looking for someone who can hit the ground running, so make sure we see your relevant skills front and centre!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Virtus Data Centres Ltd
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to data centres, M&E tasks, and incident management. Be ready to discuss specific examples from your past experience that demonstrate your expertise in these areas.
✨Understand the Company Values
Familiarise yourself with VIRTUS's core values: Care, Helpful, Pride, Reliability, and Dedication. Think of ways you can embody these values in your role as a Technical Day Manager and be prepared to share how you've demonstrated similar values in previous positions.
✨Prepare for Scenario Questions
Since the role involves real-time incident management and operational continuity, expect scenario-based questions. Practice articulating how you would handle specific situations, such as a critical failure or managing a subcontractor's performance.
✨Show Your Team Spirit
As a Technical Day Manager, you'll need to work closely with various teams. Highlight your teamwork skills during the interview by sharing examples of successful collaborations and how you’ve contributed to a positive team environment in the past.
