At a Glance
- Tasks: Support the Contract Planning team with daily tasks and customer needs.
- Company: Dynamic company in Fareham offering a hybrid work model after training.
- Benefits: Flexible hours, competitive pay, and opportunities for career growth.
- Other info: Great opportunity for high school and college students looking to gain experience.
- Why this job: Join a supportive team and make a difference in customer satisfaction.
- Qualifications: Strong communication skills and ability to manage multiple tasks.
The predicted salary is between 22050 - 26950 £ per year.
Hours: Monday to Thursday 8:30 to 17:00 and 8:30 to 14:00 on Friday
Location: Fareham Office and then Hybrid after training
Purpose of Role: To support the Contract planning team with daily, weekly and monthly tasks ensuring that both internal and external customers’ needs are prioritised and met within set timelines.
Key Responsibilities:
- Manage the Contract Planning inbox, reply or allocate to relevant teams, escalating to Contract Planner Lead as and when necessary.
- Planning and booking in PMV’s with prospect of progressing into remedial planning.
- Closing of work orders, following engineer visits (Issuing job sheets to customer).
- Respond to ad hoc information requests received through the Contract Planning inbox, such as documentation, insurance certificates and engineers’ reports.
- Answer incoming calls and direct accordingly.
- Acknowledge customer emails that may be chasing and escalate this to the relevant area/Lead Planner for action.
- Populate work orders that have been generated by the automated workflow.
- Raise returns associated with work orders.
- Check stock associated with work orders.
- Populate work order with respect to parts that are in stock or a pre-allocated date as well as resource requirements.
Contract Planning Administrator in Fareham employer: Virtuoso Recruitment Limited
At Virtuoso Recruitment Limited, we pride ourselves on being an exceptional employer in the dynamic fintech sector. Our collaborative work culture fosters innovation and creativity, while our commitment to employee growth ensures that you will have ample opportunities to advance your career. Located in a vibrant area, we offer unique advantages such as flexible working arrangements and a supportive environment that values your contributions.
Contact Details:
Virtuoso Recruitment Limited Recruitment Team
