Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support clients with exceptional service while driving sales and business development.
- Company: Join a dynamic team focused on growth in the property and construction sectors.
- Benefits: Fully remote role, flexible hours, and opportunities for personal and professional growth.
- Why this job: Be the first point of contact and make a real difference in client relationships.
- Qualifications: Experience in sales or customer service, especially in property or construction.
- Other info: Work independently in a supportive environment with a focus on client satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
Our client in the UK is looking for a Sales & Customer Service Agent to support their business growth while delivering exceptional service to new and existing clients. This role blends inbound customer support with outbound sales and business development, ensuring clients receive fast, accurate, and professional assistance throughout their engagement with the company. You will be the first point of contact for enquiries, manage client relationships, qualify leads, and support the sales pipeline. The ideal candidate understands how to speak to customers in the construction, property, and surveying sectors and is confident in both service and sales interactions.
Key Responsibilities
- Customer Service & Client Support
- Respond promptly to inbound enquiries from property owners, developers, contractors, and homeowners.
- Assist clients in understanding which service best fits their needs.
- Maintain a high level of professionalism and client satisfaction at all times.
- Sales & Business Development
- Qualify inbound leads and convert them into booked surveys or consultations.
- Proactively follow up with prospects via phone, email, and WhatsApp.
- Support outbound outreach campaigns as needed (targeting developers, contractors, architects, estate agents, etc.).
- Build and maintain strong long-term client relationships to drive repeat business and referrals.
- Operational Support
- Update and manage CRM entries, leads, and pipeline stages.
- Coordinate with surveyors and the operations team to schedule appointments.
- Track sales metrics, conversion rates, and client engagement.
Proven experience in sales, customer service, or client-facing roles, ideally in property, construction, surveying, real estate, or related sectors. Strong communication and interpersonal skills with a professional, confident phone manner. Ability to quickly understand client needs and recommend the right service. Self-motivated, target-driven, and comfortable working independently. Strong organizational skills and the ability to manage multiple enquiries at once. Tech-savvy and comfortable using CRM tools. Must be available to work UK hours.
Sales & Customer Service Agent | Fully Remote - UK hours employer: VirtuHire
Contact Detail:
VirtuHire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Customer Service Agent | Fully Remote - UK hours
✨Tip Number 1
Get to know the company inside out! Research their services, values, and recent projects. This way, when you chat with them, you can show off your knowledge and enthusiasm, making a great first impression.
✨Tip Number 2
Practice your pitch! Think about how you’d introduce yourself and your experience in sales and customer service. Keep it concise but engaging, so you grab their attention right from the start.
✨Tip Number 3
Don’t be shy about following up! After your initial conversation, send a quick thank-you message. It shows your appreciation and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you ace the interview process. Plus, it’s a direct line to the hiring team, which can give you an edge over other candidates.
We think you need these skills to ace Sales & Customer Service Agent | Fully Remote - UK hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Sales & Customer Service Agent. Highlight any experience you have in customer service or sales, especially in the property or construction sectors. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've delivered exceptional service or closed sales in the past. We love a good story that showcases your skills!
Show Off Your Communication Skills: Since this role involves a lot of client interaction, make sure your written application reflects your strong communication skills. Keep it professional yet friendly, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at VirtuHire
✨Know Your Stuff
Before the interview, make sure you understand the company and its services, especially in the construction and property sectors. Research common customer queries and think about how you would respond to them. This will show that you're proactive and genuinely interested in the role.
✨Practice Makes Perfect
Rehearse your responses to common interview questions, particularly those related to sales and customer service. Think of examples from your past experiences where you've successfully handled client interactions or closed a sale. This will help you articulate your skills confidently during the interview.
✨Showcase Your Communication Skills
Since this role requires strong communication, be prepared to demonstrate your phone manner and interpersonal skills. You might even want to practice a mock call with a friend to get comfortable with speaking clearly and professionally. Remember, first impressions count!
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. This could be about the team dynamics, the sales process, or how success is measured in the role. It shows that you're engaged and thinking about how you can contribute to their business growth.
