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- Tasks: Provide technical support for trading applications and manage incidents in a fast-paced environment.
- Company: Join a leading global financial services platform with nearly a century of industry experience.
- Benefits: Enjoy a competitive salary, hybrid working model, and a comprehensive benefits package.
- Why this job: Be part of a dynamic team that drives innovation in energy trading and commodities.
- Qualifications: Experience in financial services and knowledge of Energy or Commodities is essential.
- Other info: Located in London City, easily accessible by major transport links.
The predicted salary is between 58800 - 67200 £ per year.
Our client is a leading global financial services platform, delivering vital liquidity, market access, and infrastructure services across the energy, commodities, and financial markets. With a rich history dating back nearly a century and headquarters in London, they are at the forefront of the industry.
As an Application Support Analyst - Energy/Commodities, you will play a crucial role in providing technical support for front office and post-trade applications, including trade capture, market data, settlement, and clearing systems. You will also manage incidents, drive resolution, and collaborate closely with the infrastructure team, service desk, and wider IT group.
Key Responsibilities:- Support trading and back-office platforms for internal and external clients.
- Offer second and third-line support to business users.
- Create and deploy PowerShell scripts for business functions.
- Manage new system analysis and implementation.
- Communicate system changes between technology departments and business groups.
- Maintain high standards of process and trading system documentation.
- Manage vendor system upgrades and implementation.
- Project manage exchange relationships and mandatory upgrades.
- Oversee technical client on-boarding.
- Complete exchange reporting and compliance audits.
- Solid background in Windows, Linux/Unix OS, including SQL and Oracle database architecture.
- Experience in financial services, particularly with Equities, Bonds, Interest Rate Swaps, Fixed Income products, and markets.
- PowerShell, Python and Splunk.
- Experience in Energy or Commodities is a must.
- Ability to work in a team with changing expectations.
- Proactive in issue resolution and process improvement.
- Familiarity with ITIL and change management processes.
- Excellent documentation, communication, and organizational skills.
- Strong relationships with Application Development teams and business sponsors.
- General knowledge of trading/clearing/operational processes in settlement of futures and OTC Energy trades.
- Experience in a regulated environment and knowledge of associated risk and compliance requirements (desirable).
Salary for this Application Support Analyst - Energy/Commodities role is paying up to £80,000 on base + Benefits Package and Bonus. The company is based in London City, with easy access to major stations including Liverpool Street and Bank. They operate a Hybrid working model, and this role is critical to that element of business.
If you are interested in applying for this Application Support Analyst role, please respond to this ad with your updated CV or send it directly to Veljko@virtuetech.io.
Application Support Analyst - Energy Trading/Commodities is a must / London City/ £70K-£80K employer: Virtuetech
Contact Detail:
Virtuetech Recruiting Team
Veljko@virtuetech.io
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Analyst - Energy Trading/Commodities is a must / London City/ £70K-£80K
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as PowerShell, Python, and Splunk. Being able to demonstrate your proficiency in these tools during discussions can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the energy trading and commodities sector. Attend industry events or join relevant online forums to connect with people who work in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with incident management and resolution processes. Be ready to share specific examples of how you've successfully managed technical issues in a fast-paced environment, as this is crucial for the role.
✨Tip Number 4
Research the company’s history and its position in the market. Understanding their services and recent developments will help you tailor your conversations and show genuine interest during interviews.
We think you need these skills to ace Application Support Analyst - Energy Trading/Commodities is a must / London City/ £70K-£80K
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in application support, particularly within energy trading or commodities. Emphasise your technical skills with Windows, Linux/Unix, SQL, and any programming languages like PowerShell or Python.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Explain how your background aligns with their needs, especially your experience in financial services and your proactive approach to issue resolution.
Highlight Relevant Skills: In your application, clearly outline your familiarity with ITIL processes, change management, and your ability to manage vendor system upgrades. Mention any experience you have with compliance audits and exchange reporting.
Showcase Communication Skills: Since the role involves collaboration with various teams, demonstrate your strong communication and organisational skills in your application. Provide examples of how you've effectively communicated system changes or managed client onboarding in previous roles.
How to prepare for a job interview at Virtuetech
✨Showcase Your Technical Skills
Make sure to highlight your experience with Windows, Linux/Unix OS, SQL, and Oracle database architecture. Be prepared to discuss specific projects where you used PowerShell, Python, or Splunk, as these are crucial for the role.
✨Demonstrate Industry Knowledge
Since the position requires a background in Energy Trading and Commodities, brush up on current trends and challenges in the sector. Being able to discuss relevant market dynamics will show your genuine interest and expertise.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage incidents. Think of examples from your past experiences where you successfully resolved technical issues or improved processes.
✨Emphasise Communication Skills
As the role involves liaising between technology departments and business groups, be ready to demonstrate your communication abilities. Share examples of how you've effectively communicated system changes or collaborated with teams in previous roles.
