Hybrid Service Desk Engineer — ITIL‑Driven Support

Hybrid Service Desk Engineer — ITIL‑Driven Support

Full-Time 48000 - 48000 £ / year (est.) No working from home possible
VirtueTech Recruitment Group

At a Glance

  • Tasks: Deliver top-notch customer support and guide junior team members in a hybrid work model.
  • Company: Join VirtueTech Recruitment Group, a leader in IT support services.
  • Benefits: Competitive day rate of £400, flexible working, and a chance to enhance your skills.
  • Other info: 12-month contract with opportunities for growth in a dynamic environment.
  • Why this job: Make a real difference in customer experiences while working with cutting-edge technology.
  • Qualifications: Strong ITIL knowledge, troubleshooting skills, and a passion for tech.

The predicted salary is between 48000 - 48000 £ per year.

VirtueTech Recruitment Group is looking for an experienced Service Desk Engineer to deliver exceptional customer experiences in a hybrid work model. This role is crucial for ensuring clients feel informed and supported throughout their service journey.

The ideal candidate will have a strong understanding of the ITIL framework, excellent troubleshooting skills, and a genuine interest in technology.

Responsibilities include:

  • Guiding junior team members
  • Maintaining clear communication with customers during incidents

This is a 12-month contract position offering a day rate of £400 outside IR35.

Hybrid Service Desk Engineer — ITIL‑Driven Support employer: VirtueTech Recruitment Group

At VirtueTech Recruitment Group, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. As a Hybrid Service Desk Engineer, you will not only enhance your technical skills but also have the opportunity to mentor junior team members, all while enjoying the flexibility of a hybrid work model. Our commitment to exceptional customer service ensures that you will be part of a team that values collaboration and innovation, making it an ideal environment for those seeking meaningful and rewarding employment.

VirtueTech Recruitment Group

Contact Details:

VirtueTech Recruitment Group Recruitment Team

We think you need these skills to ace Hybrid Service Desk Engineer — ITIL‑Driven Support

ITIL Framework
Troubleshooting Skills
Customer Service
Communication Skills
Team Leadership
Hybrid Work Model Adaptability
Technical Knowledge