Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support internal teams and stakeholders by troubleshooting application issues and managing incidents.
- Company: Join a leading financial services firm in the heart of London, driving innovation in trading.
- Benefits: Enjoy a competitive salary, potential remote work options, and opportunities for professional growth.
- Why this job: Be part of a dynamic team, enhance your tech skills, and make an impact in finance.
- Qualifications: Experience with trading platforms, SQL, and strong communication skills are essential.
- Other info: Must be comfortable working shifts and have solid PowerShell experience.
The predicted salary is between 48000 - 64000 £ per year.
The role of the Application Support Analyst centres on delivering both technical and procedural assistance to internal teams and external stakeholders. Acting as a key point of contact for issue resolution, the analyst will manage incidents, troubleshoot day-to-day application problems, and ensure swift resolution of outages.
This position involves close collaboration with infrastructure, service desk, and broader IT teams, requiring a proactive mindset and a strong sense of ownership across all support-related responsibilities.
This role will be working within the Front Office Teams and requires someone with experience on Trading Platforms and preference to candidates with exposure to FIX Connectivity.
- Proficient in Windows and Linux/Unix environments with solid understanding of SQL, Oracle databases, and server-side infrastructure, including platforms like ION, IBM MQ, Deltix, TT, and ATEO.
- Background in financial services (preferably banking), with insight into trading, clearing, and settlement processes across futures, OTC energy, and global markets.
- Excellent communicator with strong documentation and stakeholder management skills; capable of building relationships across development teams, business users, and external vendors.
- Highly methodical with experience in ITIL frameworks, change management, and a focus on continuously improving systems and processes.
- Skilled in API onboarding, FIX messaging, market connectivity protocols, and supporting high-frequency trading platforms; able to work shifts and manage critical upgrades.
- Prior experience supporting clients in a technical advisory role, with an understanding of compliance, risk, and regulated environments.
- Strong PowerShell experience is a must!
Application Support Analyst - £80,000 per annum - Financial Services (London Area) employer: VirtueTech Recruitment Group
Contact Detail:
VirtueTech Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Analyst - £80,000 per annum - Financial Services (London Area)
✨Tip Number 1
Familiarise yourself with the specific trading platforms mentioned in the job description, such as ION and TT. Having hands-on experience or even a solid understanding of these platforms will give you an edge during interviews.
✨Tip Number 2
Brush up on your knowledge of FIX messaging and market connectivity protocols. Being able to discuss these topics confidently will demonstrate your expertise and relevance to the role.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've resolved technical issues in previous roles. This will highlight your proactive mindset and ownership of support responsibilities.
✨Tip Number 4
Network with professionals in the financial services sector, especially those who work with application support. Engaging with industry contacts can provide valuable insights and potentially lead to referrals.
We think you need these skills to ace Application Support Analyst - £80,000 per annum - Financial Services (London Area)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in application support, particularly with trading platforms and FIX connectivity. Emphasise your technical skills in Windows, Linux/Unix, SQL, and Oracle databases.
Craft a Strong Cover Letter: In your cover letter, demonstrate your understanding of the financial services sector and your ability to manage incidents and troubleshoot application problems. Mention your experience with ITIL frameworks and your proactive approach to problem-solving.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples in your application that illustrate your stakeholder management skills and your ability to build relationships across teams and with external vendors.
Highlight Relevant Certifications: If you have any certifications related to ITIL, SQL, or other relevant technologies, be sure to include them in your application. This can set you apart from other candidates and show your commitment to professional development.
How to prepare for a job interview at VirtueTech Recruitment Group
✨Showcase Your Technical Skills
Be prepared to discuss your experience with trading platforms and your proficiency in Windows, Linux/Unix environments, SQL, and Oracle databases. Highlight any specific projects or challenges you've faced that demonstrate your technical expertise.
✨Demonstrate Problem-Solving Abilities
Since the role involves troubleshooting and incident management, be ready to share examples of how you've resolved application issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Communication Skills
As an Application Support Analyst, you'll need to communicate effectively with various stakeholders. Prepare to discuss how you've built relationships with development teams, business users, and external vendors, and provide examples of successful collaborations.
✨Familiarise Yourself with ITIL Frameworks
Understanding ITIL frameworks and change management processes is crucial for this role. Brush up on these concepts and be ready to explain how you've applied them in previous positions to improve systems and processes.
