Facilities Operations Officer

Facilities Operations Officer

Full-Time 50000 - 60000 £ / year (est.) No working from home possible
Virtue Vets

At a Glance

  • Tasks: Oversee daily operations and improve client experiences across our premium veterinary clinics.
  • Company: Join Virtue Vets, a leading veterinary group redefining pet care in London.
  • Benefits: Competitive salary starting at £50,000, with opportunities for growth and development.
  • Other info: Be part of a fast-growing company with a focus on excellence and innovation.
  • Why this job: Shape the future of veterinary care while working in a dynamic, hands-on environment.
  • Qualifications: Experience in managing high-end facilities or healthcare environments is essential.

The predicted salary is between 50000 - 60000 £ per year.

Full-time, on-site role in London | £50,000+ depending on experience | No visa sponsorship available

Virtue Vets is a premium veterinary group building a new standard of pet care across London. We combine clinical excellence with a design-forward, hospitality-led experience for pets and pet parents. We are looking for exceptional people who want to help shape what modern veterinary care looks like.

We are looking for a hands-on Operations Manager to support the day-to-day running and growth of our multi-site veterinary group. You will work closely with clinic teams, Lead Vets, Head Nurses, Front of House teams, and the Operations Director to improve client experience, operational performance, and consistency across the business.

  • Oversee housekeeping standards across all clinics.
  • Improve client journeys and ensure brand standards are met at every touchpoint.
  • Ensure clinics consistently follow operational SOPs, health and safety requirements, compliance processes, and brand standards.

Experience managing high-end spas, gyms, aesthetic or beauty clinics, healthcare facilities, hospitality venues, or premium retail businesses, ideally within a fast-growing company.

Proven experience with rotas, staffing, suppliers, facilities, inventory, basic finance controls, and compliance.

Commercially aware and confident using data to identify issues and opportunities.

Facilities Operations Officer employer: Virtue Vets

Virtue Vets is an exceptional employer that prioritises a collaborative and innovative work culture, offering employees the chance to shape the future of veterinary care in London. With a focus on professional growth, we provide ample opportunities for development within a supportive environment, ensuring that our team members thrive while delivering premium pet care. Our commitment to excellence and hospitality creates a rewarding atmosphere where every employee can make a meaningful impact.

Virtue Vets

Contact Details:

Virtue Vets Recruitment Team

We think you need these skills to ace Facilities Operations Officer

Operations Management
Client Experience Improvement
Housekeeping Standards Oversight
SOP Compliance
Health and Safety Requirements
Staffing Management
Supplier Management