At a Glance
- Tasks: Support day-to-day operations and enhance client experiences across our premium veterinary clinics.
- Company: Join Virtue Vets, a leading veterinary group redefining pet care in London.
- Benefits: Competitive salary starting at £50,000, with opportunities for growth and development.
- Other info: Hands-on role with a focus on improving client journeys and brand standards.
- Why this job: Be part of a team shaping modern veterinary care while working in a dynamic environment.
- Qualifications: Experience in managing high-end facilities or services, with strong operational skills.
The predicted salary is between 50000 - 60000 £ per year.
Full-time, on-site role in London | £50,000+ depending on experience | No visa sponsorship available.
Virtue Vets is a premium veterinary group building a new standard of pet care across London. We combine clinical excellence with a design-forward, hospitality-led experience for pets and pet parents. We are looking for exceptional people who want to help shape what modern veterinary care looks like.
We are looking for a hands-on Operations Manager to support the day-to-day running and growth of our multi-site veterinary group. You will work closely with clinic teams, Lead Vets, Head Nurses, Front of House teams, and the Operations Director to improve client experience, operational performance, and consistency across the business.
- Oversee housekeeping standards across all clinics.
- Improve client journeys and ensure brand standards are met at every touchpoint.
- Ensure clinics consistently follow operational SOPs, health and safety requirements, compliance processes, and brand standards.
Experience managing high-end spas, gyms, aesthetic or beauty clinics, healthcare facilities, hospitality venues, or premium retail businesses, ideally within a fast-growing company.
Proven experience with rotas, staffing, suppliers, facilities, inventory, basic finance controls, and compliance.
Commercially aware and confident using data to identify issues and opportunities.
Facilities and Operations Officer employer: Virtue Vets
Virtue Vets is an exceptional employer that prioritises a collaborative and innovative work culture, offering employees the chance to shape the future of veterinary care in London. With a focus on professional growth, we provide ample opportunities for development within a supportive environment, alongside competitive salaries and a commitment to maintaining high standards across our clinics. Join us in creating a premium experience for pets and their owners while enjoying the vibrant atmosphere of London.
