Workday Technical Services Lead
Workday Technical Services Lead

Workday Technical Services Lead

Full-Time 80000 - 100000 £ / year (est.) No home office possible
virtualresource

At a Glance

  • Tasks: Lead the technical vision for Workday, driving AI innovation and scalable solutions.
  • Company: Join a boutique consultancy focused on optimising HR systems for global organisations.
  • Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
  • Other info: Work from anywhere in South Africa, UK, or EU with a dynamic team.
  • Why this job: Shape the future of Workday technology while leading high-performing teams.
  • Qualifications: Extensive Workday experience and strong leadership skills required.

The predicted salary is between 80000 - 100000 £ per year.

VirtualResource (VR) is a boutique consultancy supporting companies to maintain and optimise their HR system - Workday - by providing remote based resources to supplement their existing maintenance organisation team. As a VR project manager you will join an exciting portfolio of projects across multiple large global organisations.

We are looking for a Workday Technical Services Lead to define, build, and scale our technical capability within the Workday practice. This is a strategic leadership role focused on AI-driven innovation, platform extensibility, and next-generation Workday technologies. You will lead the technical vision across integrations, security, data, and Workday AI, ensuring delivery excellence while shaping future-ready solutions. Acting as a trusted advisor to clients and internal stakeholders, you will drive innovation, build high-performing teams, and position the practice at the forefront of Workday and AI advancements.

Responsibilities

  • Define and execute the Workday technical strategy, driving AI-enabled innovation, automation, and emerging technologies.
  • Establish and evolve the roadmap across Workday AI, Extend, Prism Analytics, and integrations.
  • Provide architectural oversight for implementations and AMS, ensuring best practice, security, and high-quality delivery.
  • Champion standardisation, automation, and scalable frameworks/accelerators.
  • Advise clients on adopting Workday AI, analytics, and advanced platform capabilities.
  • Drive innovation through Extend, AI-enhanced solutions, and enterprise integrations.
  • Build, mentor, and grow a high-performing technical team and capability.
  • Act as a trusted advisor to clients, supporting architecture discussions, pre-sales, and solution design.
  • Translate complex technical concepts into clear insights for senior stakeholders.
  • Strengthen the Workday partnership and stay ahead of platform innovations and industry trends.

Only experienced Workday consultants to apply please. As a member of the VR team, you will have the flexibility to manage your own day, as long as you meet your set objectives and client demands. Often your team will be a mix of on-site and remote based members who will connect using IM, video calls and an online ticketing system. Good communication skills and time management is essential for this role.

What skills are we looking for?

Our roles are remotely based, meaning you will be working from your home office, connecting with your client and team on a daily basis. To be successful in this type of environment, you will need to have the ability to communicate effectively (in English) with cross-functional teams, explain complex concepts in easy, understandable terms and proactively drive process improvements. You will need to be comfortable with video calls and be proactive in keeping communication channels open with your client and team.

Must have Skills Required

  • Extensive hands-on experience with Workday integrations (Studio, EIB, PECI, Core Connectors), reporting, and security.
  • Proven experience embedding AI or automation into Workday or enterprise systems.
  • Strong track record leading technical teams in Workday implementations or AMS.
  • Deep understanding of Workday architecture and cross-functional dependencies.
  • Experience in integration design and business process alignment.
  • Strong ERP knowledge and understanding of enterprise system concepts.
  • Excellent stakeholder management and client-facing communication skills.
  • Ability to translate complex technical concepts for senior audiences.
  • Strong problem-solving mindset with both analytical and creative thinking.
  • Experience mentoring teams and developing junior consultants.
  • Proficiency with tools such as Excel, Visio, MS Project, and PowerPoint.

Other Qualifications/Skills that will be beneficial

  • Bachelor’s degree in Computer Science or a related field.
  • Workday certifications (Integrations, Studio, Extend).
  • Knowledge of AI technologies (LLMs, APIs, automation platforms).
  • Experience with Workday Prism Analytics and Extend.
  • Exposure to enterprise AI integration strategies.
  • Experience contributing to innovation, accelerators, or reusable frameworks.

As this is a remote role, you can be based anywhere in South Africa, UK or EU so long as you are authorised to work in the country you reside in without the need for visa sponsorship now or in the future.

Workday Technical Services Lead employer: virtualresource

At VirtualResource, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. As a Workday Technical Services Lead, you will enjoy the flexibility of remote work while being part of a dynamic team dedicated to driving AI-enabled solutions for global clients. With ample opportunities for professional growth and a commitment to employee development, VR is the ideal place for those looking to make a meaningful impact in the HR technology space.
virtualresource

Contact Detail:

virtualresource Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Workday Technical Services Lead

✨Tip Number 1

Network like a pro! Reach out to your connections in the Workday community and let them know you're on the hunt for a role. Attend virtual meetups or webinars related to Workday and AI to meet potential employers and showcase your expertise.

✨Tip Number 2

Show off your skills! Create a portfolio that highlights your past Workday projects, especially those involving AI and integrations. This will give you an edge when discussing your experience with potential employers.

✨Tip Number 3

Prepare for interviews by brushing up on your technical knowledge and soft skills. Be ready to discuss how you've driven innovation in previous roles and how you can contribute to VR's mission of optimising Workday systems.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the VR team and contributing to our exciting projects.

We think you need these skills to ace Workday Technical Services Lead

Workday Integrations (Studio, EIB, PECI, Core Connectors)
Workday Reporting
Workday Security
AI Integration
Automation in Workday
Technical Team Leadership
Workday Architecture Understanding
Integration Design
Business Process Alignment
ERP Knowledge
Stakeholder Management
Client-Facing Communication
Problem-Solving Skills
Mentoring and Team Development
Proficiency with Excel, Visio, MS Project, PowerPoint

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Workday and AI technologies. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!

Showcase Your Technical Expertise: Since this is a technical leadership role, be sure to include specific examples of your hands-on experience with Workday integrations and your success in leading technical teams. We love seeing how you’ve driven innovation in past projects!

Communicate Clearly: Remember, you’ll need to explain complex concepts to various stakeholders. Use clear and concise language in your application to demonstrate your communication skills. We’re looking for someone who can make the technical stuff easy to understand!

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at virtualresource

✨Know Your Workday Inside Out

Make sure you brush up on your Workday knowledge, especially around integrations, security, and AI capabilities. Be ready to discuss specific projects where you've successfully implemented these features, as this will show your hands-on experience.

✨Showcase Your Leadership Skills

As a Workday Technical Services Lead, you'll need to demonstrate your ability to lead teams and drive innovation. Prepare examples of how you've built high-performing teams or mentored junior consultants, and be ready to discuss your approach to fostering collaboration in a remote environment.

✨Communicate Complex Ideas Simply

Practice explaining complex technical concepts in straightforward terms. This is crucial for engaging with senior stakeholders who may not have a technical background. Use real-life scenarios to illustrate your points and make them relatable.

✨Stay Ahead of Industry Trends

Research the latest advancements in Workday and AI technologies. Being able to discuss current trends and how they can be applied to enhance client solutions will position you as a forward-thinking candidate. Bring insights to the table that could benefit the consultancy's strategy.

Workday Technical Services Lead
virtualresource

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