Care Coordinator — Gloucester

Salary: £28,000–£30,000 per annum

Location: Gloucester, Gloucestershire

Hours: Full-time, 40 hours per week, typically 9:00am–5:30pm

Working arrangement: Office-based, with local travel and field-care responsibilities

Contract: Permanent

Ready to take the next step in your career? Are you an organised, compassionate and motivated professional who enjoys bringing people, schedules and processes together? Virtual Talent is recruiting a Care Coordinator for an established, quality-focused homecare provider in Gloucester. This is an opportunity to develop your coordination and leadership skills, support an experienced management team and help deliver high-quality, person-centred care to people in their own homes. You don't need to have held the title of Care Coordinator before. We're interested in people with strong organisational skills, excellent communication, sound judgement and the ability to learn quickly. Whether you're an experienced care professional looking to step up or bring transferable skills from another customer-focused environment, we'd love to hear from you.

What you'll be doing:

• Coordinating care visits and maintaining accurate schedules for clients and care professionals.
• Supporting client consultations, reviews and digital care planning.
• Building positive relationships with clients, families and colleagues.
• Maintaining accurate records and supporting care quality, safeguarding and regulatory compliance.
• Using digital systems confidently and embracing new technology to improve working practices.
• Supporting the Registered Manager with day-to-day operational priorities.
• Participating in a shared, separately paid on-call rota, including evenings and weekends on a rotational basis.
• Undertaking hands‑on care visits as a substantial part of your initial induction and training, with occasional field support thereafter when required.

What we're looking for:

• Excellent organisational skills and the ability to manage competing priorities.
• Warm, professional communication and a genuinely person‑centred approach.
• Strong attention to detail and confidence working with records, processes and documentation.
• Good digital skills, including Microsoft Office, and willingness to learn new systems and technology.
• Initiative, reliability, sound judgement and a desire to develop professionally.
• A full UK driving licence and access to a suitable vehicle for local travel.
• Willingness and ability to undertake frontline care duties during onboarding.

Qualifications and experience:

• Already working in health or social care? An NVQ Level 3 in Health and Social Care, or relevant equivalent qualification, is required.
• Coming from another sector? We welcome applicants with transferable experience in customer service, administration, scheduling, team supervision or operational coordination.
• Domiciliary care experience is desirable, although candidates from supported living and residential care will also be considered.

Why consider this opportunity?

• Make a difference: Help ensure people receive safe, reliable and compassionate care in their own homes.
• Develop your career: Build your operational and leadership experience with the potential to progress towards care management, subject to performance, suitability and business needs.
• Learn from experience: Gain practical insight through field‑based care and office training.
• Work with an established team: Support colleagues who are committed to delivering person‑centred care.
• Embrace new technology: Develop your experience with digital care systems and more efficient ways of working.
• Additional payments: Separately paid on‑call duties, reimbursed business mileage and reimbursed enhanced DBS costs.

Important information:

• This is a full‑time, office‑based role in Gloucester and is not available on a hybrid or remote basis.
• The successful candidate must be willing to undertake a substantial amount of practical care delivery during their initial training.
• The role involves shared on‑call responsibilities, including some evenings and weekends.
• Employment is subject to a six‑month probationary period, enhanced DBS disclosure, right‑to‑work checks and satisfactory references.

Interested? If you're ready to develop your skills, take on new responsibilities and make a genuine difference to people's lives, we'd love to hear from you.