At a Glance
- Tasks: Lead global operations and drive strategic execution in a high-growth SaaS/AI company.
- Company: Join Virtual Science AI, empowering life science teams to improve patient outcomes.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Be part of a collaborative culture with global operations across Europe, US, and Asia.
- Why this job: Make a real impact in healthcare by shaping the future of patient insights.
- Qualifications: 7+ years in senior operations leadership within Pharma Tech/B2B SaaS.
The predicted salary is between 72000 - 108000 £ per year.
Chief Operating Officer (COO)
Virtual Science AI (VSAI) – Pharma Tech SaaS/AI
About Virtual Science AI
Virtual Science AI is empowering life science teams to improve patient outcomes. We are passionate about our meaningful work with life science companies unlocking medical intelligence to help bring treatments to patients faster.
VSAI works with most world-leading pharmaceutical organisations and numerous biotechs to help teams engage with healthcare stakeholders and to gain faster insights from vast data sets and activities to support with bringing the best solutions to patients.
We have strong momentum with our next-generation, advisory panel and medical intelligence platform solutions being adopted and scaled across life science organisations - increasing the benefit we bring to the industry.
Headquartered in London and with operations in Europe, North America, Latin America and Asia. Virtual Science AI creates cutting-edge software as a service (SaaS) and Artificial Intelligence (AI) solutions for the life science sector.
Role Overview
We are seeking a Chief Operating Officer (COO) to lead commercial and customer success operations to deliver on 2026 business must achieve objective and beyond.
The COO will support the CEO/Management Team by owning commercial and customer success functional management responsibility to support with bandwidth and accelerating organisational success.
Key Responsibilities
1. Commercial & Sales Support
- Lead the VSAI account teams to deliver on 2026 numbers and beyond
- Accelerate the go to market plan
- Sales management - support the sales team with business development effectiveness
2. Customer Success & Support
- Ensure strong governance across all partnership deliveries
- Manage and scale a world-class delivery organization serving pharma clients across the world
- Responsible for retention, renewals, and upsell opportunities.
- Monitor client health and churn signals, proactively managing pharma stakeholder satisfaction
Qualifications & Experience
- 5+ years in senior life science leadership, ideally within Pharma Tech/B2B SaaS for life sciences.
- Proven ability to scale SaaS/ Pharma Professional Services.
- Strong commercial acumen, with experience structuring SaaS deals for pharma/biotech clients.
- Track record of building P&L-positive operations and optimizing SaaS performance metrics.
- Experience in fast-growth environments, from early-stage scaling through global expansion.
Virtual Science AI is committed to building a diverse & inclusive workforce
We are committed to equality of opportunity for all staff. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, marriage and/or civil partnerships.
Chief Operating Officer in Glasgow employer: Virtual Science AI
Virtual Science AI is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the fast-paced Pharma Tech SaaS/AI sector. With a commitment to employee growth, VSAI provides ample opportunities for professional development while empowering teams to make a meaningful impact on patient outcomes. Located in London, employees benefit from a vibrant city atmosphere, alongside the chance to work with leading pharmaceutical companies and contribute to groundbreaking advancements in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Chief Operating Officer in Glasgow
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We think you need these skills to ace Chief Operating Officer in Glasgow
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Virtual Science AI.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Virtual Science AI. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Virtual Science AI
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Virtual Science AI, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
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Since this is a full-time leadership role, spending time thinking about your vision for Virtual Science AI could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
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In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Virtual Science AI as they’re likely seeking a candidate who can enhance their workplace culture.
