Support Worker

Location: Bristol, Cornwall, South Gloucestershire and Devon.

Salary: £17 per hour

Work Pattern: Zero Hours flexible work opportunity with a variety of shifts available including days, nights and sleep‑ins.

About the Company: Our client provides care and support to children and adults with complex needs, including learning disabilities, autism, mental health challenges, behaviours that may challenge, and chronic conditions. They aim to enable each person to live as independently as possible in their own home and community. Each care package is personalised to meet individual needs, goals and aspirations. The team works closely with families and wider support networks to promote independence and community engagement. The company is built on a foundation of putting people first. They are committed to high‑quality care that enriches and transforms lives, creating a safe, supportive and valued environment for service users and staff alike.

Job Responsibilities:

• Provide care in line with best practice, legislative requirements, policies and agreed standards.
• Deliver person‑centred care tailored to each individual’s needs.
• Support senior carers, nurses and registered managers with care plan updates, raising issues where necessary.
• Maintain and update skills through ongoing training.
• Travel to various care homes, hospitals and home‑care locations as required.
• Support individuals in building and maintaining relationships within their communities.
• Follow care plans and complete relevant documentation.
• Use electronic care notes (full training provided).
• Safeguard and promote the welfare of service users.
• Develop strong working relationships with colleagues and the wider team.
• Collaborate with multi‑disciplinary teams.
• Act as an ambassador for the organisation at all times.

Requirements:

• Level 3 in Health and Social Care.
• Full UK driving licence and access to a personal vehicle.
• At least one year of experience in a care role.
• Experience in high‑pressure environments.
• Experience using apps for electronic care note‑taking.
• Strong written and spoken English.
• Knowledge of learning disabilities and mental health.
• Empathy and skills in promoting independence.
• Strong time‑management, organisational and problem‑solving skills.
• Ability to manage multiple tasks and changing priorities.
• Experience supporting individuals who may display challenging behaviour.
• Knowledge of the healthcare and social care sectors, relevant legislation, commissioning and local authority processes.

Personal Attributes:

• Career‑focused and eager to learn.
• Proactive, organised and self‑motivated.
• Enjoys working with people and in a fast‑paced, team environment.
• Flexible, adaptable and solution‑oriented.
• Committed to the company, clients and colleagues.
• Understands and embodies the 7 Cs: Culture, Colleague, Collaboration, Commitment, Capability, Competence, Contribution.

Additional Information: This role involves working with vulnerable individuals; a DBS check and self‑disclosure are required. Applicants must be 18 or over. The recruitment process is fair, inclusive and free from discrimination. The company is proud to have signed the Mental Health at Work Commitment, promoting wellbeing and supporting employees’ mental health.