Residential Deputy Manager in Newquay

Our client supports children and young people to feel safe, understood, and valued, creating a stable and nurturing home environment where they can build trust, develop independence, and experience a sense of belonging.

Grounded in a trauma-informed approach, they work collaboratively with families and professionals to develop consistent, meaningful relationships that support lasting positive outcomes.

The Deputy Manager works alongside the Registered Manager to ensure the home delivers safe, stable, and high-quality care.

Through clinically informed leadership and partnership working, the role ensures that care is responsive, consistent, and centred around each child’s needs and experiences.

All practice aligns with the Children’s Homes (England) Regulations 2015 and Quality Standards.

Key Responsibilities

To meet the needs of children

• Ensure all children’s plans are consistently implemented, reviewed, updated and reflect each child’s needs and experiences
• Monitor and enable staff to evidence children’s progress, wellbeing, and outcomes, ensuring care remains responsive and effective
• Promote children’s rights, voice, and participation, ensuring they are supported to express their views and access advocacy where needed
• Support children to feel safe, understood, and valued within a stable and nurturing home environment
• Promote a trauma-informed and clinically informed approach where behaviour is understood as communication
• Support meaningful direct work with children where appropriate
• Ensure high-quality, child-focused recording systems that accurately reflect children’s experiences
• Work collaboratively with families, social workers, and multi-agency partners
• Ensure safeguarding practice is consistently strong, promoting a culture of vigilance, professional curiosity, and timely response to concerns

To lead and manage staff

• Provide strong, calm, and consistent leadership across the team
• Provide day-to-day oversight of practice, ensuring care is delivered in line with plans, policies, and regulatory expectations
• Lead by example, modelling trauma-informed, relational, and clinically informed practice
• Support staff to understand risk in context and respond appropriately to children’s needs
• Support recruitment, induction, and retention of staff
• Deliver supervision, appraisals, and development planning in line with regulatory requirements
• Manage performance, conduct, and investigations where required
• Promote reflective practice, professional curiosity, and continuous learning
• Ensure staff understand and meet safeguarding expectations recording, reporting to relevant people, following up concerns and confident to professionally challenge.
• Foster a positive team culture built on trust, accountability, openness, honesty and shared responsibility

To manage resources and operations

• Oversee staffing levels and rota planning to ensure safe and consistent care
• Monitor budgets and financial processes in line with organisational expectations
• Oversee petty cash, allowances, and financial recording systems
• Ensure the home environment is safe, well-maintained, and nurturing
• Support effective communication systems, including handovers and shift coordination

To ensure quality and compliance

• Monitor the quality of care through regular audits, observations, and review of records
• Ensure all documentation is clear, accurate, and compliant with regulatory standards
• Identify areas for development and implement improvement actions
• Ensure learning from incidents, safeguarding concerns, and feedback is embedded into practice
• Maintain oversight of safeguarding records, incidents, and risk management systems
• Support quality assurance systems including internal audits, monitoring, and service improvement and development plans
• Contribute to Regulation 44 and Regulation 45 processes
• Ensure the home is inspection-ready at all times and take an active role in Ofsted inspections.
• Support preparation for inspections and external monitoring
• Ensure compliance with the Children’s Homes (England) Regulations 2015 and Quality Standards

To support the Registered Manager

• Deputise in the absence of the Registered Manager, taking responsibility for the day-to-day running of the home
• Support the development and implementation of the home’s improvement plan
• Contribute to maintaining an open and transparent culture that promotes accountability and continuous improvement
• Support communication and attend meetings with external professionals, regulators, and
• stakeholders
• Assist in ensuring the home operates in line with organisational values and regulatory expectations

This is not an exhaustive list, other duties and responsibilities may be required from time to time which are within your capability or skill set.

Key Skills & Attributes

• Calm, confident, and relational leadership
• Strong organisational and decision-making skills
• Ability to support and develop teams
• Strong safeguarding and regulatory understanding
• Ability to manage operational pressures
• Reflective and values-led leadership

Qualifications and Experience

• Over 3 years’ experience in residential childcare at supervisory or management level
• Level 5 Diploma in Leadership and Management (or working towards)
• Strong knowledge of Children’s Homes Regulations and safeguarding
• Level 3 or 4 Diploma in Children and Young People (essential)
• Enhanced DBS (Children’s Barred List) required
• Over 22 Years Old
• Driving licence (desirable)

Working Conditions

• Responsibility for the home in the absence of the Registered Manager
• Shift work and on-call responsibilities
• Regulated residential childcare environment
• Participation in inspections and audits
• This role is subject to a 6-month probation

We are committed to safeguarding and promoting the wellbeing of every child we support.

We work in partnership with families, professionals, and communities to deliver safe, consistent, and compassionate care.

All staff are required to work in accordance with the Children’s Homes (England) Regulations 2015, the Quality Standards, and safeguarding legislation.

Our approach is grounded in strong relationships, clinical understanding, and a shared responsibility to ensure children are safe, respected, and supported to achieve positive, meaningful outcomes

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