Sales Support Coordinator

Sales Support Coordinator

Belfast Full-Time 21600 - 24000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the sales team by delivering excellent customer service and processing orders.
  • Company: Join Virtual Bridges, a dynamic company focused on innovative sales solutions.
  • Benefits: Enjoy flexible working options, career development, and a competitive salary of £27-28k.
  • Why this job: Be part of a supportive team where you can grow and thrive in a fast-paced environment.
  • Qualifications: GCSE Maths and English (Grade C or above) and strong communication skills required.
  • Other info: Ideal for those with 2+ years in sales or customer service, looking to make an impact.

The predicted salary is between 21600 - 24000 £ per year.

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Are you experienced in a sales or customer-facing role and looking for your next opportunity?

Our client in Belfast is seeking a proactive and dedicated Sales Support Coordinator to join their dynamic Sales Team.

This role is perfect for someone with strong communication skills, a customer-first mindset, and the drive to succeed in a supportive office environment.

Key Responsibilities

  • Deliver top-quality customer service at all times
  • Prepare quotes and process customer orders efficiently
  • Maintain accurate and up-to-date customer records
  • Support the wider sales team with reporting and administrative tasks
  • Make outgoing (non-cold) calls to customers to build and maintain relationships

Essential Criteria

  • GCSE Maths and English (Grade C or above) or equivalent
  • Strong communication and empathy skills
  • Results-driven with a focus on service excellence
  • A team player who thrives under pressure
  • Sales-minded with a positive, can-do attitude

Desirable

  • 2+ years in a sales or customer service role
  • Experience engaging with business or corporate clients
  • Familiarity with a Management Information System (MIS)
  • Self-motivated, enthusiastic, and personable

Benefits Include

  • Career development opportunities
  • Flexible working options
  • Company pension scheme
  • Competitive salary – £27-28k

This role offers the chance to grow within a supportive team, with opportunities to develop professionally in a fast-paced environment.

Please send CV to Colleen Farquharson via the apply link

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

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Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Industries

    Marketing Services

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Sales Support Coordinator employer: Virtual Bridges

Virtual Bridges is an excellent employer located in Belfast, offering a supportive work culture that prioritises employee growth and development. With flexible working options, a competitive salary, and a strong focus on customer service excellence, this role as a Sales Support Coordinator provides the perfect opportunity for individuals looking to thrive in a dynamic team environment while building meaningful relationships with clients.
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Contact Detail:

Virtual Bridges Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Support Coordinator

Tip Number 1

Familiarise yourself with the company and its products. Understanding what Virtual Bridges offers will help you tailor your conversations and demonstrate your genuine interest during any interactions.

Tip Number 2

Practice your communication skills by engaging in mock conversations. This will prepare you for the outgoing calls you'll be making, allowing you to build rapport with potential customers more effectively.

Tip Number 3

Network with current or former employees of Virtual Bridges on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you stand out as a candidate.

Tip Number 4

Showcase your results-driven mindset by preparing examples of how you've excelled in previous sales or customer service roles. Be ready to discuss specific achievements that highlight your ability to deliver service excellence.

We think you need these skills to ace Sales Support Coordinator

Strong Communication Skills
Customer Service Excellence
Empathy Skills
Attention to Detail
Sales Mindset
Team Collaboration
Time Management
Proactive Problem Solving
Data Entry Accuracy
Relationship Building
Familiarity with Management Information Systems (MIS)
Self-Motivation
Adaptability in a Fast-Paced Environment

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in sales or customer service roles. Emphasise your communication skills and any achievements that demonstrate your results-driven mindset.

Craft a Compelling Cover Letter: Write a cover letter that showcases your customer-first attitude and explains why you're a great fit for the Sales Support Coordinator role. Mention specific examples of how you've delivered excellent customer service in the past.

Highlight Relevant Skills: In your application, clearly outline your strong communication and empathy skills. Mention any experience with Management Information Systems (MIS) if applicable, as this could set you apart from other candidates.

Follow Application Instructions: Ensure you send your CV to the correct contact person, Colleen Farquharson, via the apply link provided. Double-check that all documents are attached and formatted correctly before submitting.

How to prepare for a job interview at Virtual Bridges

Showcase Your Communication Skills

As a Sales Support Coordinator, strong communication is key. Be prepared to demonstrate your ability to convey information clearly and effectively during the interview. Use examples from your past experiences where you successfully communicated with customers or team members.

Emphasise Your Customer-First Mindset

The role requires a customer-first approach, so be ready to discuss how you've prioritised customer needs in previous roles. Share specific instances where you went above and beyond to ensure customer satisfaction.

Demonstrate Your Results-Driven Attitude

Highlight your results-driven nature by discussing achievements in your previous sales or customer service roles. Use metrics or specific outcomes to illustrate how your efforts contributed to success.

Prepare for Relationship-Building Questions

Since the role involves making outgoing calls to build relationships, anticipate questions about how you would approach this task. Think of strategies you would use to engage clients and maintain long-term relationships, and be ready to share your thoughts.

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