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- Tasks: Be the friendly face of our organisation, greeting visitors and managing enquiries.
- Company: Join a respected public sector organisation in Cardiff.
- Benefits: Earn £12.45 per hour with stable part-time hours and a supportive team.
- Why this job: Make a difference by providing excellent customer service in a dynamic environment.
- Qualifications: Strong communication skills and proficiency in Microsoft Office required.
- Other info: Flexible shifts available, perfect for students balancing studies and work.
Overview
Job Title: Part-Time Receptionist
Location: Cardiff
Hours: 25 hours per week, Monday to Friday
Shifts: 08:00 – 13:00 or 13:00 – 18:00
Pay Rate: £12.45 per hour
Sector: Wider Public Sector
We are currently seeking a reliable, professional, and friendly Part-Time Receptionist to join a public sector organisation in Cardiff. This role is vital in ensuring a welcoming and efficient front-of-house service to visitors, staff, and the wider community. You will be the first point of contact for all face-to-face and telephone enquiries, providing excellent customer service and administrative support in a fast-paced, public-facing environment.
Key Responsibilities
- Greet and assist visitors in a professional and courteous manner
- Manage incoming calls, emails, and enquiries
- Maintain visitor logs and ensure security procedures are followed
- Provide general administrative support to internal teams
- Schedule appointments and manage meeting room bookings
- Handle incoming and outgoing mail
Requirements
- Excellent communication and interpersonal skills
- Strong organisational skills and attention to detail
- Ability to remain calm and professional under pressure
- Competent in the use of Microsoft Office (Word, Outlook, Excel)
Working Hours
You will work 25 hours per week, Monday to Friday, on a rotating shift pattern:
- Morning Shift: 08:00 – 13:00
- Afternoon Shift: 13:00 – 18:00
Flexibility to cover either shift is essential.
What We Offer
- Competitive hourly rate of £12.45
- Stable part-time hours with a consistent weekday schedule
- Opportunity to work within a respected public sector organisation
- Supportive team environment
Brook Street NMR is acting as an Employment Business in relation to this vacancy.
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Receptionist - Part Time (25h) employer: Virtual Bridges
Contact Detail:
Virtual Bridges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Part Time (25h)
✨Tip Number 1
Make sure to research the organisation before your interview. Knowing their values and mission can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact, so being friendly and professional is key. Try role-playing with a friend to get comfortable with common questions.
✨Tip Number 3
Dress the part! First impressions matter, especially in a public-facing role. Choose an outfit that’s smart and reflects the professional environment of the organisation.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Receptionist - Part Time (25h)
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and professional side. Remember, we’re looking for someone who can create a welcoming atmosphere.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention your excellent communication skills and any previous customer service roles you've had. This will help us see why you're a great fit for the receptionist role!
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Virtual Bridges
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Part-Time Receptionist. Familiarise yourself with the key tasks like greeting visitors, managing calls, and providing administrative support. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
As the first point of contact, excellent communication is crucial. Prepare examples of how you've effectively handled customer enquiries or resolved issues in the past. Practising clear and confident responses will show that you're ready to represent the organisation professionally.
✨Demonstrate Your Organisational Skills
Being organised is key in a fast-paced environment. Think of specific instances where you've successfully managed multiple tasks or maintained attention to detail. Highlighting these experiences will reassure the interviewer that you can handle the demands of the job.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or the organisation's values. This not only shows your interest but also helps you determine if this is the right fit for you.
