Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer accounts and ensure timely payments while maintaining strong relationships.
- Company: Friendly and growing organisation based in Pontypool with a supportive culture.
- Benefits: Competitive salary, 33 days' holiday, early finishes on Fridays, and study support.
- Why this job: Join a dynamic team and develop your skills in credit control and finance.
- Qualifications: Experience in credit control, strong communication skills, and attention to detail.
- Other info: Great training and career development opportunities in a collaborative environment.
The predicted salary is between 28800 - 43200 £ per year.
Are you an experienced Credit Controller looking to join a friendly and growing team? This is a fantastic opportunity to join a well-established organisation based in Pontypool that values precision, teamwork, and clear communication. You will play an important role in managing the company’s credit function, supporting cashflow, and maintaining excellent relationships with both customers and colleagues.
Responsibilities:
- Managing customer accounts and ensuring payments are made in line with agreed terms.
- Proactively contacting clients to follow up on overdue invoices by phone and email.
- Keeping clear, accurate records of all communications and payment arrangements.
- Verifying invoices and resolving any issues or discrepancies with customers or internal departments.
- Working closely with colleagues in the finance team to produce reports and assist with credit-related admin tasks.
- Maintaining a professional, customer-focused approach while managing debt recovery.
- Assisting with account and payment queries, and providing cover for payment allocations when required.
- Escalating high-risk accounts to senior team members when necessary.
Qualifications:
- A proven background in credit control and experience recovering overdue payments.
- Strong analytical abilities with an eye for detail and accuracy.
- Exceptional communication and negotiation skills - able to balance firmness with professionalism.
- Organised and team-oriented, with the confidence to build relationships across departments and with external clients.
What’s on offer:
- Competitive salary aligned with your experience.
- 33 days’ holiday (including bank holidays).
- Early finish every Friday at 1:00 PM.
- Supportive and friendly finance team culture.
- Excellent training and career development opportunities.
- Study support available for further qualifications.
Apply now or contact Luke at Brook Street Cardiff for more information.
Credit Controller in Pontypool employer: Virtual Bridges
Contact Detail:
Virtual Bridges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Pontypool
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who might know about credit control roles. A friendly chat can lead to insider info or even a referral that gets you noticed.
✨Tip Number 2
Prepare for interviews by brushing up on your communication skills. Practice explaining your experience in credit control clearly and confidently. Remember, it’s all about showing how you can manage relationships while keeping things professional.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Credit Controller position! We love seeing candidates who take the initiative and show they’re keen on joining our friendly team.
We think you need these skills to ace Credit Controller in Pontypool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control and showcases your analytical skills. We want to see how you've managed customer accounts and resolved discrepancies, so be specific about your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our friendly team. Mention your communication skills and how you can maintain excellent relationships with customers and colleagues.
Showcase Your Attention to Detail: In credit control, precision is key. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is clear and accurate.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Virtual Bridges
✨Know Your Numbers
As a Credit Controller, you'll need to demonstrate your analytical skills. Brush up on key financial metrics and be ready to discuss how you've used them in past roles. This shows you understand the importance of accuracy and detail in managing customer accounts.
✨Practice Your Communication Skills
Since exceptional communication is crucial for this role, practice articulating your thoughts clearly. Role-play scenarios where you might need to negotiate payment terms or resolve discrepancies. This will help you feel more confident during the interview.
✨Showcase Teamwork
Highlight your experience working closely with finance teams or other departments. Be prepared to share examples of how you've collaborated to solve issues or improve processes. This aligns with the company's value of teamwork and will resonate well with the interviewers.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. Inquire about the company culture, training opportunities, or how success is measured in the credit control team. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
