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- Tasks: Handle customer inquiries and provide exceptional service in a supportive role.
- Company: Leading recruitment agency in the UK with a focus on public sector clients.
- Benefits: Competitive hourly rate, benefits, and hybrid work options after training.
- Why this job: Join a dynamic team and make a difference in public service.
- Qualifications: Strong communication skills and ability to manage customer expectations.
The predicted salary is between 28800 - 48000 £ per year.
A leading recruitment agency in the United Kingdom is seeking Customer Service Officers to support a public sector client. The role involves handling customer inquiries, providing exceptional service, and performing administrative tasks.
Working hours are Monday to Friday, with an initial on-site training period. After training, hybrid work options will be available. This is a full-time position requiring strong communication skills and an ability to manage customer expectations effectively. Competitive hourly rate and benefits included.
Hybrid Public Sector Customer Service Advisor in Plymouth employer: Virtual Bridges
Contact Detail:
Virtual Bridges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Public Sector Customer Service Advisor in Plymouth
✨Tip Number 1
Network like a pro! Reach out to people in the public sector or customer service roles on LinkedIn. A friendly chat can open doors and give you insider info about the job.
✨Tip Number 2
Practice your communication skills! Since this role is all about handling inquiries, try role-playing common customer scenarios with a friend. It’ll boost your confidence for the real deal.
✨Tip Number 3
Show off your adaptability! Be ready to discuss how you can handle both in-person and remote work. Highlight any past experiences that showcase your flexibility in different work environments.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, we’re always on the lookout for passionate candidates like you!
We think you need these skills to ace Hybrid Public Sector Customer Service Advisor in Plymouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how you’ve handled inquiries in the past, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Hybrid Public Sector Customer Service Advisor role. We love seeing genuine enthusiasm and a bit of personality.
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great candidate for this position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Virtual Bridges
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service. Be ready to discuss your previous experiences and how you handled challenging situations. Think about specific examples where you went above and beyond for a customer.
✨Research the Public Sector
Familiarise yourself with the public sector and its unique challenges. Understanding the context in which the client operates will help you tailor your responses and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since strong communication skills are key, practice articulating your thoughts clearly and concisely. You might want to do mock interviews with friends or family to get comfortable with speaking about your experiences.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of the interview. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values, especially regarding hybrid work options.
