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- Tasks: Oversee daily court lists, guide users, and maintain communication in a fast-paced environment.
- Company: Join HM Courts & Tribunals Service, a vital agency of the Ministry of Justice.
- Benefits: Enjoy a competitive salary, pension scheme, holiday pay, and flexible working hours.
- Why this job: Make a difference in the justice system while developing your organisational and communication skills.
- Qualifications: Strong organisational skills, professionalism, and the ability to work independently are essential.
- Other info: DBS check required; guaranteed interviews for veterans and candidates with disabilities.
The predicted salary is between 27000 - 36000 £ per year.
We have an exciting new job opportunity for an Usher to join our client HM Courts & Tribunals Service (HMCTS), an agency of the Ministry of Justice. Working for WILLESDEN MAGISTRATES COURT, this is a full-time temporary role for an ongoing 6 months with a view to extending the contract further.
Salary: £12.86 rises to £14.75 after 12 weeks in the role p/h (with benefits of pension scheme and holiday).
Hours: 37 hours per week, Monday to Friday, 9-5, SOME flexibility required.
The List Caller is responsible for overseeing the list of cases being heard in court each day. They essentially check in court users and guide them to the courtroom or waiting area. List Callers maintain a record of cases scheduled for hearing and ensure everyone involved in a case attends court and knows what to do. This role will be a mixture of court ushering and supporting court users entering hearings.
- Prepare and manage daily court lists, ensuring accuracy and clarity.
- Call parties into courtrooms in accordance with the judge's direction and the running order.
- Maintain communication between the court and waiting parties regarding estimated call times.
- Coordinate with legal representatives, interpreters, and support services to ensure smooth transitions between cases.
- Assist with courtroom setup and ensure necessary documentation is in place before proceedings begin.
- Carry out duties at Willesden Magistrates Court (and also going on a rota basis to work at Uxbridge & Ealing Magistrates Courts when required), such as post opening, case entry, answering telephone and counter queries.
Skills required:
- Professionalism: A strong, proactive attitude and the ability to remain composed in challenging situations.
- Organizational Skills: Prioritise tasks and manage time effectively in a busy, fast-paced environment.
- Communication Skills: Clear and professional communication both via telephone, email, and face-to-face.
- Self-Motivation: Ability to work independently and use initiative to complete tasks without supervision.
A DBS check will be needed before you can start this role; we will process this for you. If you are successful, you will be subject to security checks which take approximately 2-3 weeks to process. If you have excellent organisational skills, data entry skills, and an administrative background, then do not delay and apply today!
Please apply online or contact Basheer at. Please remember to include your mobile telephone number, CV, and the role you are applying for.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
List caller/ Usher- Willesden Magistrates Temp employer: Virtual Bridges
Contact Detail:
Virtual Bridges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land List caller/ Usher- Willesden Magistrates Temp
✨Tip Number 1
Familiarise yourself with the court system and the specific duties of a List Caller. Understanding the daily operations of a magistrates' court will help you demonstrate your knowledge during any interviews or discussions.
✨Tip Number 2
Network with current or former court staff if possible. They can provide insights into the role and share tips on how to excel in the position, which can be invaluable when preparing for your application.
✨Tip Number 3
Highlight your organisational and communication skills in conversations or interviews. Be ready to give examples of how you've successfully managed tasks in a busy environment, as this is crucial for the List Caller role.
✨Tip Number 4
Be prepared for the DBS check process by gathering any necessary documentation ahead of time. This shows your readiness and commitment to the role, making a positive impression on potential employers.
We think you need these skills to ace List caller/ Usher- Willesden Magistrates Temp
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities of a List Caller. Highlight key skills such as professionalism, organisational skills, and communication abilities in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the requirements of the Usher position. Emphasise any previous roles that involved administrative tasks, customer service, or court-related work.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are interested in the role and how your skills make you a suitable candidate. Mention your ability to remain composed in challenging situations and your organisational prowess.
Include Contact Information: Make sure to include your mobile telephone number and any other relevant contact details in your application. This ensures that the hiring team can easily reach you for follow-up or interview scheduling.
How to prepare for a job interview at Virtual Bridges
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a List Caller. Familiarise yourself with court procedures and the importance of maintaining accurate court lists, as this will show your commitment and preparedness during the interview.
✨Demonstrate Professionalism
Since professionalism is key in this role, be sure to present yourself well. Dress appropriately and maintain a calm and composed demeanour throughout the interview, even if faced with challenging questions.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences that highlight your organisational skills. Discuss how you prioritise tasks and manage time effectively, especially in busy environments, as this is crucial for the List Caller position.
✨Communicate Clearly
Practice clear and professional communication. Whether it's answering questions or asking for clarification, ensure you articulate your thoughts well. This will reflect your ability to communicate effectively with court users and colleagues.
