At a Glance
- Tasks: Manage IT systems and coordinate essential equipment deliveries for community health services.
- Company: Join PaLS, a vital service supporting health and social care in Northern Ireland.
- Benefits: Earn £12.75 per hour while making a real difference in people's lives.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Be part of a team that enhances independence and wellbeing in your community.
- Qualifications: Strong communication skills and proficiency in Microsoft Office required.
The predicted salary is between 25000 - 30000 € per year.
Overview
Administrative Officer - Community Equipment & Continence Service (CECS)
Location: Lissue Industrial Estate, Lisburn
Organisation: PaLS - Regional Community Equipment and Continence Service
Temporary / Full-time / Rate of pay £12.75 per hour
About The Service
PaLS provides a vital Regional Community Equipment and Continence Service (CECS) on behalf of Health and Social Care Northern Ireland (HSCNI). This service supports health and social care professionals by ensuring essential equipment and continence products reach clients across the region, helping people live safely and independently at home.
Key Duties & Responsibilities
- Operate IT systems and software packages to provide an efficient and high-quality service to Trust staff and clients.
- Liaise with professional colleagues (e.g. Occupational Therapists, District Nurses) to maintain accurate and up-to-date information within the system.
- Schedule and coordinate deliveries and collections of equipment and continence products, maximising vehicle efficiency.
- Provide courteous and timely assistance to members of the public in person and by phone.
- Prepare equipment collection documentation and arrange uplift and return of items to the warehouse, proactively ensuring timely returns and credit processing.
- Maintain accurate records of requisitions, delivery and collection notes, and associated paperwork.
- Record all returned equipment accurately on relevant electronic systems.
- Investigate and resolve customer queries to a high standard of service.
- Process non-stock receipts and assist with stock and non-stock orders to maintain continuity of supply.
- Action customer care reports and product or service requests as required.
- Support management and supervisors in all operational aspects of the CECS.
- Maintain an up-to-date waiting list for equipment and assist with periodic stock counts.
- Help oversee and maintain the community equipment stock and non-stock catalogue.
Key Skills & Attributes
- Strong communication and organisational skills.
- Proficiency in Microsoft Office and database systems.
- A customer-focused approach with excellent attention to detail.
- Ability to work effectively as part of a busy team.
This is a fantastic opportunity to make a meaningful difference to people's lives by helping deliver essential services that support independence and wellbeing across our communities.
For further information please send CV.
Band 3 Administrator in Lisburn employer: Virtual Bridges
At PaLS, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in our community. Located in Lisburn, our work culture fosters collaboration and support among staff, providing ample opportunities for professional growth and development within the health and social care sector. Join us to be part of a team that values your contributions while ensuring essential services are delivered to those who need them most.
StudySmarter Expert Advice🤫
We think this is how you could land Band 3 Administrator in Lisburn
✨Tip Number 1
Get to know the company! Research PaLS and their Community Equipment & Continence Service. Understanding their mission and values will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! Since this role involves liaising with professionals and assisting the public, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Think of examples from your past experiences where you've successfully managed tasks or coordinated projects. This will demonstrate your ability to handle the busy environment at CECS.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure to submit it there. It’s a great way to ensure your CV gets into the right hands and shows your enthusiasm for the role.
We think you need these skills to ace Band 3 Administrator in Lisburn
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Band 3 Administrator role. Highlight your experience with IT systems and customer service, as these are key for us at PaLS. We want to see how you can contribute to our mission!
Show Off Your Skills:Don’t forget to showcase your strong communication and organisational skills in your application. We love candidates who can demonstrate their ability to work effectively in a busy team while keeping everything running smoothly.
Be Personable:When writing your cover letter, let your personality shine through! We appreciate a friendly tone, especially since you'll be assisting members of the public. Show us that you’re not just qualified, but also approachable.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates about the process. Let’s get started on this journey together!
How to prepare for a job interview at Virtual Bridges
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the key duties and responsibilities of the Band 3 Administrator role. Familiarise yourself with how the Community Equipment and Continence Service operates, and think about how your skills can contribute to their mission of supporting independence and wellbeing.
✨Showcase Your IT Skills
Since the role involves operating IT systems and software packages, be prepared to discuss your proficiency in Microsoft Office and any database systems you've used. Consider bringing examples of how you've used these tools in previous roles to improve efficiency or solve problems.
✨Demonstrate Your Customer Service Skills
This position requires a customer-focused approach, so think of specific instances where you've provided excellent service. Be ready to share how you handled customer queries or resolved issues, as this will show your ability to maintain high standards of service.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges they face, or how success is measured in this role. This not only shows your interest but also helps you gauge if the job is the right fit for you.
