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- Tasks: Coordinate tenancy allocations and support tenants to ensure successful tenancies.
- Company: Forward-thinking social housing organisation dedicated to community support.
- Benefits: Attractive salary, generous holidays, hybrid working model, and career progression opportunities.
- Why this job: Make a real difference in the community and help create vibrant, sustainable living spaces.
- Qualifications: Experience in housing management and strong communication skills required.
- Other info: Join a dynamic team focused on improving lives across the Highlands.
The predicted salary is between 28800 - 48000 £ per year.
Our client is a well-respected and forward-thinking social housing organisation committed to providing quality homes and outstanding support to communities across the Highlands. With a strong reputation for fostering positive tenant relationships and delivering excellent housing management services, they offer a rewarding environment for dedicated professionals seeking to make a meaningful difference. This is an exciting opportunity to join a dynamic team dedicated to improving lives and creating vibrant, sustainable communities.
Responsibilities
- Coordinate tenancy allocations efficiently, ensuring fair and transparent processes.
- Support tenants' needs by providing guidance and assistance to promote successful tenancies.
- Resolve tenants' issues promptly and effectively, following best practice and organisational policies.
- Maintain accurate records and manage casework using housing management systems.
- Promote positive relationships with tenants, stakeholders, and external agencies.
- Assist in the development and implementation of housing policies and procedures.
- Travel independently across the designated area to carry out housing management duties and lone working responsibilities.
Qualifications and Skills
- Proactive, organised, and customer-focused approach with a strong background in housing management.
- Excellent interpersonal and communication skills, with the ability to resolve issues diplomatically.
- Ability to work independently and manage a varied workload effectively.
- Strong commitment to supporting tenants and helping them succeed.
- Working knowledge of social housing policies and tenancy legislation is essential.
- Minimum of 2 years' relevant experience in housing management, tenancy support, or allocations.
- Current or active pursuit of a Housing HNC or equivalent qualification.
- Educated to 'Higher' level or equivalent standard.
- Proficiency in Microsoft Office applications including Word, Excel, and Outlook.
- Experience with housing management database systems.
- Ability to travel independently within the allocated area and undertake lone working as required.
- Excellent organisational skills and problem-solving abilities.
What We Offer
- An attractive salary package complemented by generous holiday entitlement.
- A hybrid working model offering flexibility and work-life balance.
- Opportunities for professional development and career progression.
If you are passionate about making a positive impact in the community and possess the skills and experience outlined above, we would love to hear from you. Apply today to join a dedicated team committed to delivering exceptional housing services and supporting tenants to thrive. Don’t miss this fantastic opportunity to contribute to vibrant, sustainable communities in the Highlands.
Housing Officer in Invergordon employer: Virtual Bridges
Contact Detail:
Virtual Bridges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer in Invergordon
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. Be ready to discuss how your experience aligns with their mission of supporting tenants and creating vibrant communities. Show them you're not just another candidate!
✨Tip Number 3
Practice your communication skills! As a Housing Officer, you'll need to resolve issues diplomatically. Role-play common scenarios with a friend or family member to build your confidence and refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and genuinely interested in making a difference in the community.
We think you need these skills to ace Housing Officer in Invergordon
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in housing management. We want to see how your skills align with the responsibilities mentioned in the job description, so don’t hold back!
Showcase Your Interpersonal Skills: Since this role involves a lot of tenant interaction, it’s crucial to demonstrate your excellent communication and problem-solving abilities. Share examples from your past experiences where you’ve successfully resolved issues or built positive relationships.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us quickly see why you’re a great fit for the Housing Officer role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Don’t miss out on joining our dynamic team!
How to prepare for a job interview at Virtual Bridges
✨Know Your Stuff
Make sure you brush up on social housing policies and tenancy legislation. Familiarise yourself with the organisation's values and how they align with your own. This will show that you're not just interested in the role, but also in making a meaningful impact.
✨Showcase Your Skills
Prepare specific examples from your past experience that highlight your problem-solving abilities and customer-focused approach. Think about times when you've successfully resolved tenant issues or improved processes, as these will resonate well with the interviewers.
✨Be Personable
Since this role involves building relationships with tenants and stakeholders, practice your interpersonal skills. Be ready to demonstrate your communication style and how you handle difficult conversations. A friendly, approachable attitude can go a long way!
✨Ask Thoughtful Questions
Prepare some insightful questions about the organisation's approach to housing management and community support. This shows your genuine interest in the role and helps you assess if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
