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For Companies At a Glance
- Tasks: Handle insurance claims and provide expert advice to clients daily.
- Company: Join a well-established insurance broker known for innovative solutions.
- Benefits: Enjoy competitive salary discussions and a supportive work environment.
- Why this job: Be part of a dynamic team that values customer service and professional growth.
- Qualifications: CII qualified or working towards it, with 3+ years in account handling.
- Other info: Opportunity to work with diverse clients and complex insurance issues.
The predicted salary is between 36000 - 60000 £ per year.
Brook Street Recruitment is working with our insurance client in Belfast to recruit an Insurance Account Handler to join their team – Out client is a well established insurance broker who combine their expertise with innovative tailor-made solutions and place complex programmes for companies, large and small.
Responsibilities Will Include
Place all types of commercial risks within the market.
Provide expert and prompt advice to clients regarding their insurance needs
Liaise as appropriate with insurer partners.
Maintain the highest quality of customer service levels by prompt, customer-focused, professional servicing of client accounts by efficient Mid-Term-Adjustments and customer queries.
File Management – ensure individual client cases are completed promptly, effectively, accurately and fully.
Ensure client confidentiality is maintained and protected at all costs.
Comply with all company policies and procedures.
Criteria
CII qualified (or working towards exams)
Previous account handling experience within the corporate or commercial sector – 3 years +
Experience dealing with technical insurance issues
Experience dealing with a diverse client base on risks of various sizes and complexity
Excellent communication and interpersonal skills, able to communicate with people at all levels using a variety of communication channels
Salary will depend on the background – salary can be discussed on application
Please send CV to Colleen Farquharson via the apply link
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
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Insurance Claims Handler employer: Virtual Bridges
Contact Detail:
Virtual Bridges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Claims Handler
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in the insurance industry. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a fast-paced environment.
✨Tip Number 2
Network with professionals in the insurance sector, especially those who work as claims handlers or account managers. Attend industry events or join relevant online forums to build connections that could lead to job opportunities.
✨Tip Number 3
Prepare for potential interview questions by practising your responses to common scenarios faced by claims handlers. Think about how you would handle difficult clients or complex claims to showcase your problem-solving skills.
✨Tip Number 4
Research the company thoroughly before your interview. Understand their values, services, and client base so you can tailor your answers to align with their goals and demonstrate why you're a great fit for their team.
We think you need these skills to ace Insurance Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in insurance account handling. Emphasise your qualifications, especially if you are CII qualified or working towards it, and detail your previous roles that involved dealing with commercial risks.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the insurance industry and your ability to provide expert advice. Mention specific examples of how you've maintained high customer service levels and handled complex client queries.
Highlight Communication Skills: Since excellent communication is key for this role, ensure you demonstrate your interpersonal skills in your application. Provide examples of how you've effectively communicated with clients and colleagues at various levels.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial in the insurance sector.
How to prepare for a job interview at Virtual Bridges
✨Know Your Insurance Basics
Make sure you brush up on your insurance knowledge, especially regarding commercial risks and technical issues. Being able to discuss these topics confidently will show that you're well-prepared and knowledgeable.
✨Demonstrate Customer Service Skills
Since the role involves maintaining high levels of customer service, be ready to share examples of how you've successfully handled client queries or complaints in the past. This will highlight your ability to provide prompt and professional service.
✨Prepare for Technical Questions
Expect questions that delve into your experience with complex insurance programmes and account handling. Be prepared to discuss specific cases where you managed diverse client needs and how you approached those challenges.
✨Showcase Communication Skills
As communication is key in this role, practice articulating your thoughts clearly and concisely. Think about how you can demonstrate your interpersonal skills during the interview, perhaps by engaging the interviewer in a dialogue about their experiences.
