At a Glance
- Tasks: Support vulnerable women by managing safe houses and providing practical and emotional assistance.
- Company: Join Virtual Bridges, a mission-driven organisation dedicated to helping those facing life's toughest challenges.
- Benefits: Enjoy ongoing training, career progression, and the chance to make a real difference in lives.
- Why this job: Be part of a compassionate team making lasting change in women's lives every day.
- Qualifications: Experience with vulnerable women, strong communication skills, and a valid driver's licence required.
- Other info: Full-time role with a salary of Β£27,575 per year, based in York.
The predicted salary is between 22700 - 28650 Β£ per year.
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Job Title: Housing Management Worker
Location: York, UK
Salary: Β£27,575 per year
Job Type: Full-time (37 hours per week, 5 out of 7 days on a rota basis)
Driver\’s Licence Required: Yes
About Us
We support people facing some of life\’s most difficult challenges. Our mission is to help people overcome issues such as homelessness, domestic abuse, addiction, and exploitation to create lasting change in their lives. Join our passionate team and be part of the change.
About The Role
We are looking for a compassionate and organised Housing Management Worker to provide safe, secure, and empowering accommodation and support services for women in York who are experiencing multiple disadvantages. You\’ll play a key role in managing safe houses, providing practical and emotional support, and working collaboratively with other professionals to create lasting change.
Key Responsibilities
- Conduct regular property checks to ensure safety and cleanliness.
- Report and follow up on repairs; maintain compliance with health and safety standards.
- Support women to complete housing benefit forms and manage rent payments.
- Work with women to create support plans, risk assessments, and realistic move-on goals.
- Respond appropriately to incidents, safeguarding concerns, and tenancy breaches.
- Build strong, respectful relationships with residents and multi-agency partners.
- Help women access services related to domestic abuse, substance use, mental health, and criminal justice.
- Maintain accurate records using our case management systems.
Essential
What We\’re Looking For
- Experience working with vulnerable women or those with complex needs (e.g. domestic abuse, substance use, criminal justice)
- Knowledge of safeguarding adults and children
- Excellent communication, organisational, and time management skills
- IT competency (Word, Outlook, internet-based systems)
- Ability to work independently and collaboratively in a trauma-informed team
- Driver with access to own vehicle and appropriate insurance
Desirable
- Experience using housing management software
- Understanding of housing benefit processes and tenancy management
- Experience working in a multi-agency setting
Why Join Us
- Work in a mission-driven, supportive organisation
- Ongoing training and reflective practice
- Opportunities for progression
- Make a meaningful difference in women\’s lives every day
To apply, please submit your CV today.
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Seniority level
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Individual and Family Services
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Housing Support Worker employer: Virtual Bridges
Contact Detail:
Virtual Bridges Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Housing Support Worker
β¨Tip Number 1
Familiarise yourself with the specific challenges faced by vulnerable women, such as domestic abuse and substance use. This knowledge will not only help you understand the role better but also allow you to connect with the team and demonstrate your commitment during interviews.
β¨Tip Number 2
Network with professionals in the housing support sector. Attend local events or join online forums related to housing management and support services. Building connections can provide valuable insights and may even lead to referrals for the position.
β¨Tip Number 3
Prepare to discuss your experience with multi-agency collaboration. Be ready to share examples of how you've worked with other professionals to support individuals facing complex needs, as this is a key aspect of the Housing Support Worker role.
β¨Tip Number 4
Showcase your organisational skills by discussing any relevant experience managing records or case management systems. Highlighting your IT competency will reassure the hiring team that you can handle the administrative aspects of the role effectively.
We think you need these skills to ace Housing Support Worker
Some tips for your application π«‘
Understand the Role: Before applying, make sure to thoroughly read the job description for the Housing Support Worker position. Understand the key responsibilities and essential skills required, such as experience with vulnerable women and knowledge of safeguarding.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise any previous work with vulnerable populations, your communication skills, and your ability to work in a multi-agency setting.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting individuals facing challenges. Mention specific experiences that demonstrate your compassion and organisational skills, and explain why you want to work with Virtual Bridges.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Virtual Bridges
β¨Show Your Compassion
As a Housing Support Worker, empathy is key. Be prepared to share examples from your past experiences where you've supported vulnerable individuals, particularly women facing complex challenges. This will demonstrate your understanding of their needs.
β¨Know the Role Inside Out
Familiarise yourself with the responsibilities outlined in the job description. Understand the importance of safety checks, support plans, and collaboration with multi-agency partners. This knowledge will help you answer questions confidently.
β¨Highlight Relevant Experience
Discuss any previous work with vulnerable populations, especially in areas like domestic abuse or mental health. If you have experience with housing management software or benefit processes, make sure to mention it as it aligns with the role's requirements.
β¨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the organisation's approach to supporting women and how they measure success. This shows your genuine interest in the role and helps you assess if it's the right fit for you.