Cluster Team Manager (Hertfordshire) in Hemel Hempstead

Supported Living | Driver Required

One of our clients are looking for an experienced Cluster Team Manager to oversee multiple supported living services in Hertfordshire. This role involves managing and supporting staff teams, ensuring high standards of care, and maintaining compliance across services supporting individuals with complex needs.

Key Responsibilities

Oversee the day-to-day management of several supported living services

Lead, support, and develop staff teams to deliver person-centred care

Ensure care plans, risk assessments, and support plans are implemented effectively

Maintain compliance with regulatory and organisational standards

Liaise with families, commissioners, and external professionals

Monitor service performance and drive continuous improvement

Essential Requirements

Level 3 qualification in Health & Social Care (or equivalent)

Full UK driving licence and access to a vehicle

Experience supporting individuals with complex needs, including learning disabilities, autism, and mental health needs

Previous experience managing or supervising staff teams

Strong organisational, communication, and leadership skills

Benefits

Life insurance (2x annual salary)

Access to digital health and wellbeing services, including virtual GP support

Employee Assistance Programme

Structured rota with opportunities for overtime

Ongoing training and professional development

Recognition and reward schemes

£500 refer-a-friend incentive

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