Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch support to customers and resolve their queries efficiently.
- Company: Join a supportive team at Virtual Bridges, where your skills matter.
- Benefits: Enjoy ongoing training, flexible hours, and a focus on wellbeing.
- Why this job: Make a real impact while developing your technical and customer service skills.
- Qualifications: 2 years' experience with HR/payroll systems or technical support preferred.
- Other info: Flexible part-time hours with opportunities for professional growth.
The predicted salary is between 17600 - 26400 £ per year.
Overview
Join to apply for the Payroll Helpdesk Support Consultant – Part Time role at Virtual Bridges
Helpdesk Support Consultant – Hybrid – £22,000 PART TIME – 9am – 3pm (negotiable). Monday to Friday; will consider doing 30 hours over 4 days (Tuesday and Wednesday in office).
Key Responsibilities
- Respond to customer support queries via phone and helpdesk system
- Log and track issues accurately using internal tools
- Advise users on fault resolution and system functionality
- Maintain multiple software versions to meet client needs
- Collaborate with team members to ensure consistent service delivery
- Assist in compiling helpdesk reports and identifying system improvements
- Support internal staff and contribute to onboarding of new team members
- Participate in tender response processes when required
Skills & Experience
- Minimum 2 years’ experience with HR/payroll systems or technical support
- Solid understanding of IT systems and Microsoft applications
- Strong time management and teamwork skills
- Basic PC proficiency (keyboard/mouse)
- Relevant industry experience preferred but not essential
Benefits & Perks
- Ongoing training and professional development
- Supportive and inclusive team culture
- Opportunities to contribute to system improvements and innovation
- Access to wellbeing and employee assistance programs
Join a team where your technical expertise and customer focus will make a real impact.
Call Emma 07483919913 or email. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
#J-18808-Ljbffr
Helpdesk Support Consultant - Part Time employer: Virtual Bridges
Contact Detail:
Virtual Bridges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Helpdesk Support Consultant - Part Time
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Helpdesk Support Consultant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on common helpdesk scenarios and be ready to demonstrate your problem-solving skills. Practising with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Show off your tech skills! Make sure you’re familiar with the HR/payroll systems mentioned in the job description. If you can talk about your experience with these tools during an interview, it’ll definitely give you an edge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Helpdesk Support Consultant - Part Time
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Helpdesk Support Consultant role. Highlight your experience with HR/payroll systems and any relevant technical support skills. We want to see how you fit into our team!
Show Off Your Skills: Don’t hold back on showcasing your IT knowledge and Microsoft application skills. Mention specific tools or software you've worked with, as this will help us understand your technical background better.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website: We encourage you to apply directly through our website. This way, your application goes straight to us, and we can review it faster. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Virtual Bridges
✨Know Your Stuff
Make sure you brush up on your knowledge of HR and payroll systems. Familiarise yourself with common issues users face and how to resolve them. This will show that you’re not just a candidate, but someone who can hit the ground running.
✨Practice Your Communication Skills
As a Helpdesk Support Consultant, clear communication is key. Practice explaining technical concepts in simple terms. You might even want to role-play with a friend to get comfortable with responding to customer queries.
✨Show Off Your Team Spirit
This role requires collaboration, so be ready to discuss examples of how you've worked well in a team before. Highlight any experiences where you’ve contributed to a project or helped onboard new team members.
✨Ask Smart Questions
Prepare some thoughtful questions about the company culture, ongoing training, and opportunities for system improvements. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.