Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle customer communications and manage engineers' schedules for tech repairs.
- Company: Leading service provider in Harrow with a dynamic team culture.
- Benefits: Salary of £28,000, overtime opportunities, and a supportive work environment.
- Why this job: Join a vibrant team and make a difference in customer service operations.
- Qualifications: At least one year of customer service experience and Microsoft 365 proficiency.
- Other info: Full-time on-site position with great career growth potential.
The predicted salary is between 16800 - 19600 £ per year.
A leading service provider in Harrow is seeking a Customer Service Advisor to handle inbound and outbound communication, manage engineers' schedules, and support customer service operations.
The ideal candidate will have at least one year of relevant customer service experience and proficiency in Microsoft 365.
This full-time, on-site position offers a salary of £28,000, with overtime opportunities and a chance to work in a dynamic team environment.
Customer Service Advisor - On-site Tech Repairs in Harrow employer: Virtual Bridges
Contact Detail:
Virtual Bridges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - On-site Tech Repairs in Harrow
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Customer Service Advisor, you'll need to handle various inquiries. Role-play with a friend or use online resources to simulate customer interactions and improve your confidence.
✨Tip Number 3
Show off your tech-savviness! Since this role involves managing engineers' schedules and using Microsoft 365, be ready to discuss your experience with these tools. Maybe even share a quick example of how you've used them effectively in the past.
✨Tip Number 4
Don't forget to follow up after your interview! A simple thank-you email can go a long way in making a lasting impression. It shows your enthusiasm for the role and keeps you on their radar.
We think you need these skills to ace Customer Service Advisor - On-site Tech Repairs in Harrow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills, especially with Microsoft 365. We want to see how your background fits the role of a Customer Service Advisor!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the position and how you can contribute to our team. Keep it friendly and professional, just like us!
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your application reflects your ability to convey information clearly. We love candidates who can express themselves well, both in writing and verbally!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Virtual Bridges
✨Know Your Stuff
Make sure you brush up on your customer service skills and any relevant experience you have. Be ready to share specific examples of how you've handled customer queries or resolved issues in the past. This will show that you’re not just talking the talk but can walk the walk too!
✨Familiarise Yourself with Microsoft 365
Since proficiency in Microsoft 365 is a must, take some time to get comfortable with the tools you'll be using. If you can, practice using Excel for scheduling or Outlook for communication. Being able to demonstrate your skills during the interview will definitely give you an edge.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think about common customer service challenges and how you would handle them. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Show Enthusiasm for the Role
Let your passion for customer service shine through! Employers love candidates who are genuinely excited about the role. Share why you want to work as a Customer Service Advisor and how you can contribute to their dynamic team environment.
