Front of House Assistant

Front of House Assistant – Prestige Central Cambridge Client

Location: Central Cambridge
Salary: Circa £25,000 per annum
Hours: Permanent, full-time position (36.5 hours per week), averaged across a 3-week rota including early, late, and split shifts; some weekend work required.
Holidays: 33 days annual leave (including public holidays)
Pension Scheme: Membership of a contributory pension scheme available, with eligibility for auto-enrolment based on age and earnings level. You have the right to opt-in at any time.

Job Summary

On behalf of my Prestigious Client, we are seeking a dedicated Front of House Assistant to join their team, providing exceptional food and beverage service within a renowned environment. This role is pivotal in ensuring a welcoming atmosphere for guests.

Key Responsibilities

• Deliver excellent food service with a focus on quality and presentation.
• Maintain professionalism and courtesy at all times to enhance the front of house experience.
• Execute instructions accurately and efficiently.
• Support casual Food and Beverage Assistants by setting a positive example.
• Uphold the highest standards of food hygiene and safety.
• Perform daily housekeeping duties as needed.
• Prepare rooms and deliver food service, ensuring proper table settings and presentation.
• Adhere to security measures and report maintenance issues to management.
• Maintain a professional appearance in accordance with the Staff Handbook.

General Responsibilities

• Participate in the appraisal scheme and undertake necessary training.
• Take responsibility for personal health and safety in the workplace.
• Comply fully with company policies, including equality of opportunity and data protection.
• Undertake any other reasonable requests or duties as required.

Person Specification

Essential

• Experience in a similar customer-facing role.
• Good team working skills.
• Strong communication skills.
• Excellent customer service skills.
• Knowledge of food hygiene and safety.
• Smart appearance.
• Honest and reliable.
• Polite and friendly.
• Flexible approach with openness to change.

If you are passionate about delivering exceptional service in a dynamic environment, we would love to hear from you! Please submit your application today.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

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