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- Tasks: Manage customer orders, enquiries, and liaise with international clients daily.
- Company: Join a progressive company with a vibrant team and a strong reputation.
- Benefits: Enjoy a competitive salary and a supportive work environment, Monday to Friday.
- Why this job: Perfect for detail-oriented individuals seeking a dynamic role with growth opportunities.
- Qualifications: Strong administration skills; European language skills are a plus but not required.
- Other info: Apply now to be part of a long-standing team making a difference!
The predicted salary is between 25000 - 27000 £ per year.
Salary: £25,000-£27,000 per annum
Hours: 8.30am-5pm Monday - Friday
Do you have excellent administration experience? A high level of attention to detail and the ability to prioritise your workload? Are you looking for a new, exciting challenge where you get the chance to work within a long-standing, vibrant team within a progressive company? If so, apply today!
Your duties will include some of the following:
- Inputting customer orders
- Liaising with customers from countries such as Belgium, Denmark, Poland, Sweden, and Ukraine
- Receiving and processing all incoming customer enquiries & quotations
- Keeping customers informed of order status
- Sending samples to customers
- Liaising with the warehouse
- Booking deliveries and arranging collections for shipments when required
- Completing relevant paperwork for customers for customs declaration when required
- Processing invoicing and other general administration duties as needed
If you are interested in this fantastic position, please send your CV across today.
Customer Service Administrator employer: Virtual Bridges
Contact Detail:
Virtual Bridges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Familiarise yourself with the specific duties listed in the job description. Understanding tasks like inputting customer orders and liaising with customers will help you demonstrate your relevant experience during the interview.
✨Tip Number 2
Highlight any previous experience you have in customer service or administration roles. Be ready to share examples of how you've successfully managed customer enquiries or processed orders efficiently.
✨Tip Number 3
If you speak any European languages, make sure to mention this during your application process. It could give you an edge, especially since the role involves liaising with customers from various countries.
✨Tip Number 4
Prepare questions about the company culture and team dynamics. Showing genuine interest in the work environment can set you apart and demonstrate that you're a good fit for their vibrant team.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administration experience and attention to detail. Use specific examples from previous roles that demonstrate your ability to manage workloads and liaise with customers effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention any relevant experience you have in customer service and administration, and express your interest in working within a vibrant team.
Highlight Language Skills: If you speak any European languages, be sure to mention them in your application. This could give you an edge, as the role involves liaising with customers from various countries.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, as attention to detail is crucial for this position.
How to prepare for a job interview at Virtual Bridges
✨Showcase Your Administration Skills
Be prepared to discuss your previous administration experience in detail. Highlight specific examples where your attention to detail and organisational skills made a difference in your past roles.
✨Demonstrate Customer Liaison Experience
Since the role involves liaising with customers from various countries, share any relevant experiences you have had in customer service. Emphasise your ability to communicate effectively and handle enquiries professionally.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle specific situations, such as processing orders or dealing with customer complaints. Practise your responses to demonstrate your problem-solving skills.
✨Research the Company Culture
Familiarise yourself with the company’s values and culture. Showing that you understand and align with their mission can set you apart from other candidates and demonstrate your enthusiasm for the role.
