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- Tasks: Drive sales growth and build strong client relationships while delivering top-notch service.
- Company: Dynamic company focused on client success and innovative solutions.
- Benefits: Competitive salary, flexible hours after training, and a supportive team environment.
- Why this job: Join a vibrant team and make a real impact on client satisfaction and revenue.
- Qualifications: Proven sales experience and excellent communication skills are a must.
- Other info: Work onsite in beautiful East Sussex with opportunities for professional growth.
The predicted salary is between 24000 - 42000 £ per year.
Immediate start. Monday to Thursday 8am - 5.30pm whilst training, then hours change after 2 month probation to 11am - 9pm Monday to Thursday. £30,000.
We're looking for a driven Client Success Manager with proven sales experience to grow revenue across our lapsed and existing accounts. This role blends relationship management with proactive selling - owning accounts, closing deals, and delivering outstanding service while representing the brand at the highest level.
Key Responsibilities- Grow sales revenue within the house client base
- Act as the main point of contact and deliver first-contact resolution
- Chase quotes, close orders, and secure deposits and balance payments
- Manage orders end-to-end, including shipping updates and follow-ups
- Resolve client issues quickly and professionally
- Maximise touchpoints using approved sales techniques
- Maintain accurate CRM records and client communications
- Represent the brand professionally at all times
- Support and attend domestic and international trade shows
- Proven sales experience (essential)
- Confident communicator by phone and email
- Strong relationship builder with a commercial mindset
- Highly organised and KPI-driven
- Working fully onsite in East Sussex, this role is 4 days a week Monday to Thursday 8am - 5.30pm for 2 months while training then the hours will be 11am - 9pm
Client Success Manager in Crowborough employer: Virtual Bridges
Contact Detail:
Virtual Bridges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Success Manager in Crowborough
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Client Success Manager role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research the company and its clients, and think about how your sales experience can help grow their revenue. Be ready to share specific examples of how you've built relationships and closed deals in the past.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the job.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and land that Client Success Manager gig. Plus, it’s the best way to stay updated on new opportunities!
We think you need these skills to ace Client Success Manager in Crowborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your sales experience and relationship management skills. We want to see how you've grown revenue in previous roles, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Client Success Manager role. Show us your passion for client success and how you can represent our brand at the highest level.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about your skills and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity right away!
How to prepare for a job interview at Virtual Bridges
✨Know Your Sales Stuff
Make sure you brush up on your sales experience and be ready to share specific examples of how you've successfully grown revenue in previous roles. Think about the techniques you've used to close deals and how you've built relationships with clients.
✨Showcase Your Communication Skills
As a Client Success Manager, you'll need to communicate effectively. Practice articulating your thoughts clearly and confidently, both verbally and in writing. Consider role-playing common scenarios you might face in the role, like resolving client issues or following up on quotes.
✨Demonstrate Your Organisational Skills
Being highly organised is key for this position. Prepare to discuss how you manage your time and keep track of client communications. You might even want to bring examples of how you've maintained CRM records or managed multiple accounts simultaneously.
✨Research the Brand
Familiarise yourself with the company’s values, products, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in representing the brand professionally. Be ready to discuss how you can contribute to their success.
