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- Tasks: Support families and children, manage caseloads, and ensure safeguarding standards.
- Company: Leading Residential Family Centre with a focus on family support.
- Benefits: Competitive salary, overtime opportunities, and ongoing training.
- Why this job: Make a real impact on vulnerable families and empower them.
- Qualifications: NVQ Level 3 in Childcare or relevant field; 3 years' experience preferred.
- Other info: Collaborative environment with opportunities for professional growth.
The predicted salary is between 29000 - 31500 £ per year.
Case Manager – Residential Family Services Ilford
Location: Ilford
Employment type: Full-time, 40 hours per week (includes evenings, weekends & bank holidays)
Salary: £29,000 – £31,500 per annum + overtime opportunities.
Are you an experienced childcare professional with a passion for supporting families? We are recruiting on behalf of a leading Residential Family Centre that provides a safe, supportive, and professional environment for families. They are looking for a Case Manager to join their dedicated team and play a key role in helping parents and children build meaningful relationships while ensuring the highest safeguarding standards.
What you\’ll be doing
- Managing a caseload of families throughout their assessment process.
- Acting as a positive role model and providing guidance to both parents and children.
- Leading the safe day‑to‑day running of the service during shifts.
- Overseeing and supporting key workers, ensuring high‑quality case records and reports.
- Liaising with local authorities, social workers, guardians and other professionals.
- Supervising and supporting staff, including contributing to training and inductions.
- Ensuring compliance with safeguarding, health & safety and Residential Family Centre Standards.
What we\’re looking for
- Minimum NVQ Level 3 (Childcare, Education or relevant field) – Level 5 or equivalent desirable.
- At least 3 years’ experience working with families and children, ideally in a residential or safeguarding context.
- Strong knowledge of child protection, child development and family assessment processes.
- Experience in multi‑agency working and case management.
- Excellent communication, report‑writing and organisational skills.
- A supportive, empathetic approach with the ability to manage sensitive situations calmly.
- Flexibility to work some evenings, weekends and bank holidays.
Why apply
- Competitive salary plus overtime opportunities.
- The chance to make a real impact on vulnerable families.
- Ongoing training and professional development.
- Supportive, collaborative working environment.
Please note: An Enhanced DBS check is required for this role.
If you\’re passionate about safeguarding children and empowering families, we\’d love to hear from you. Apply today to take the next step in your career as a Case Manager.
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Case Manager - Residential Family Services Ilford employer: Virtual Bridges
Contact Detail:
Virtual Bridges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Case Manager - Residential Family Services Ilford
✨Tip Number 1
Network like a pro! Reach out to your contacts in the childcare and family services sector. Let them know you're on the lookout for opportunities, and they might just have a lead or two for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to case management and safeguarding. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for supporting families during interviews. Share specific examples from your experience that highlight your skills and dedication. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Case Manager - Residential Family Services Ilford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Case Manager role. Highlight your childcare qualifications and any relevant experience with families, as this will show us you’re a great fit for the position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about supporting families and how your background makes you the ideal candidate. Be genuine and let your personality come through!
Showcase Your Communication Skills: Since excellent communication is key in this role, make sure your application is clear and well-structured. Use proper grammar and spelling, and keep your sentences concise to demonstrate your organisational skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Virtual Bridges
✨Know Your Stuff
Make sure you brush up on your knowledge of child protection, child development, and family assessment processes. Familiarise yourself with the specific challenges families face in a residential setting, as this will show your genuine interest and expertise during the interview.
✨Showcase Your Experience
Prepare to discuss your previous experience working with families and children. Think of specific examples where you've made a positive impact or handled sensitive situations. This will help demonstrate your capability and empathy, which are crucial for the role.
✨Ask Thoughtful Questions
Come prepared with questions that show your interest in the role and the organisation. Inquire about their approach to multi-agency working or how they support staff development. This not only shows your enthusiasm but also helps you gauge if the environment is right for you.
✨Be Ready for Scenario-Based Questions
Expect to be asked how you would handle specific scenarios related to safeguarding and family support. Practise your responses to these types of questions, focusing on your problem-solving skills and ability to remain calm under pressure.
