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For Companies At a Glance
- Tasks: Provide top-notch customer service via calls and emails, ensuring satisfaction.
- Company: Join a dynamic team in Borehamwood focused on excellent customer care.
- Benefits: Earn £14.90 per hour with flexible hours and onsite parking.
- Why this job: Make a difference by helping customers and enhancing their experience.
- Qualifications: Enthusiasm and commitment to delivering high-quality customer service.
- Other info: Temporary role with potential for future opportunities.
The predicted salary is between 27 - 31 £ per hour.
Are you a customer service advisor looking for your next temporary role? I am currently looking for enthusiastic and committed Customer Services Advisors on behalf of my client in Borehamwood.
Role details
This role is a full time temporary role (36 hours per week) for around 12 weeks paying £14.90 per hour.
Responsibilities
- The main duties: answering calls and emails from the public in a professional and timely manner.
- Follow enquiries through to completion wherever possible and deliver the service to high standards of customer care.
- Undertake any follow-up administrative work associated with the operation of the Customer Service Centre.
- Update Customer Service Centre information systems as required.
Hours and location
The hours of work are Monday to Thursday 9am to 5.15pm and Friday 9am to 5pm. There is parking on site but my client is also accessible on public transport.
How to apply
If you are interested in this role please apply straight away.
Customer Service Representative in Borehamwood employer: Virtual Bridges
Contact Detail:
Virtual Bridges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative in Borehamwood
✨Tip Number 1
Get your game face on! When you’re applying for that Customer Service Representative role, make sure to showcase your enthusiasm and commitment during any interviews. We want to see that you’re not just looking for a job, but that you genuinely care about providing top-notch customer service.
✨Tip Number 2
Practice makes perfect! Before your interview, try role-playing common customer service scenarios with a friend. This will help you feel more confident when answering calls and emails in a professional manner, just like the job requires.
✨Tip Number 3
Don’t forget to ask questions! When you get the chance, show your interest by asking about the team dynamics or how they measure customer satisfaction. It’ll demonstrate that you’re keen to be part of their high standards of customer care.
✨Tip Number 4
Apply through our website! We’ve got all the resources you need to make your application stand out. Plus, it’s super easy to navigate, so you can focus on landing that temporary role without any hassle.
We think you need these skills to ace Customer Service Representative in Borehamwood
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're genuinely excited about helping people and making their day better.
Tailor Your Application: Make sure to customise your application to highlight relevant experience. We love seeing how your skills match the role, so don’t be shy about showcasing your previous customer service roles!
Be Professional Yet Friendly: Remember, you’re applying for a customer service position! Use a friendly tone in your writing while maintaining professionalism. We want to see that you can communicate effectively with customers.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you in the running for this exciting opportunity.
How to prepare for a job interview at Virtual Bridges
✨Know Your Customer Service Basics
Before the interview, brush up on key customer service principles. Understand what excellent customer service looks like and be ready to share examples from your past experiences. This will show that you’re not just familiar with the role but also passionate about delivering top-notch service.
✨Practice Common Interview Questions
Prepare for typical interview questions such as 'How do you handle difficult customers?' or 'Can you give an example of a time you went above and beyond for a customer?'. Practising your responses will help you articulate your thoughts clearly and confidently during the interview.
✨Show Enthusiasm and Commitment
Employers love candidates who are genuinely excited about the role. Make sure to express your enthusiasm for the position and the company. A positive attitude can go a long way in making a great impression!
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or what success looks like in this role. This shows that you’re engaged and serious about the opportunity, plus it gives you valuable insights into the company culture.