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- Tasks: Set up courtrooms, manage schedules, and assist with data entry.
- Company: Join HM Courts & Tribunals Service, ensuring justice is accessible for all.
- Benefits: Earn £12.21 per hour, paid weekly, with potential for extension.
- Why this job: Gain valuable experience in the legal field while helping others in need.
- Qualifications: Strong customer service skills and face-to-face experience are essential.
- Other info: Guaranteed interviews for veterans and candidates with disabilities.
The predicted salary is between 22700 - 31800 £ per year.
Join to apply for the Court Usher role at Virtual Bridges.
Our client, HM Courts & Tribunals Service (HMCTS), is an agency of the Ministry of Justice, providing administrative support for the legal system across England and Wales. HMCTS ensures justice is accessible, fair, and efficient for everyone, including vulnerable individuals, families in crisis, claimants, and businesses.
Role Details
This is a temporary, full-time position based in Gloucester Town Centre, with a good chance of extension. The role involves working 37 hours per week, Monday to Friday, typically between 8am-4pm or 9am-5pm, with pay at £12.21 per hour, paid weekly. The position is onsite only, with no remote working options.
Responsibilities
- Setting up court rooms (water, pads, pens, etc.)
- Ensuring the correct schedule for court rooms
- Collating court files and papers
- Providing directions to court rooms
- Recording outcomes
- Data entry
Requirements
Excellent customer service skills are essential, as the role involves interacting with people from diverse backgrounds. Candidates with strong face-to-face customer service experience are encouraged to apply. The role requires passing an enhanced DBS check (free of charge).
Additional Information
Brook Street supports the Armed Forces Covenant and guarantees interviews for veterans or military spouses/partners who meet the essential criteria. We are also a Disability Confident Leader, offering guaranteed interviews to qualified candidates with disabilities or military backgrounds.
Job Details
- Seniority level: Entry level
- Employment type: Temporary
- Job function: Legal
- Industries: Legal Services
Court Usher – Band F employer: Virtual Bridges, Inc.
Contact Detail:
Virtual Bridges, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Court Usher – Band F
✨Tip Number 1
Familiarise yourself with the court system and its processes. Understanding how courts operate will not only help you in your role but also impress your interviewers with your knowledge of the environment you'll be working in.
✨Tip Number 2
Highlight your customer service experience during any discussions. Since the role requires excellent interaction with diverse individuals, sharing specific examples of how you've successfully managed customer interactions can set you apart from other candidates.
✨Tip Number 3
Prepare for potential questions about handling difficult situations. Given the nature of the court environment, being able to demonstrate your problem-solving skills and ability to remain calm under pressure will be crucial.
✨Tip Number 4
Make sure to express your commitment to fairness and accessibility in justice. This aligns with HMCTS's mission and showing that you share these values can resonate well with the hiring team.
We think you need these skills to ace Court Usher – Band F
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Court Usher position. Tailor your application to highlight relevant experience, especially in customer service.
Highlight Relevant Experience: Emphasise any face-to-face customer service experience you have. Provide specific examples of how you've interacted with diverse individuals and handled various situations effectively.
Prepare Your CV: Ensure your CV is up-to-date and clearly outlines your skills and experiences that align with the role. Use bullet points for clarity and keep it concise, ideally no longer than two pages.
Craft a Strong Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the organisation. Mention why you are a good fit for the Court Usher position and how your skills can contribute to HMCTS's mission of providing accessible justice.
How to prepare for a job interview at Virtual Bridges, Inc.
✨Showcase Your Customer Service Skills
Since the role requires excellent customer service skills, be prepared to discuss your previous experiences in this area. Share specific examples of how you've successfully interacted with diverse individuals and resolved any issues that arose.
✨Understand the Role and Responsibilities
Familiarise yourself with the specific duties of a Court Usher. Knowing what is expected, such as setting up courtrooms and managing schedules, will help you demonstrate your understanding of the role during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle stressful situations. Think of scenarios where you had to think on your feet or manage conflicting priorities, as these will likely come up in the interview.
✨Dress Appropriately and Be Punctual
First impressions matter, especially in a legal environment. Dress smartly and arrive on time to show your professionalism and respect for the interview process.
