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- Tasks: Lead a small team and manage daily operations to drive business success.
- Company: Virtalent is an award-winning UK Virtual Assistant service, supporting entrepreneurs and small businesses.
- Benefits: Enjoy flexible hours, work from home, extra holiday at Christmas, and your birthday off.
- Why this job: Join a collaborative culture where your ideas shape the future and make a real impact.
- Qualifications: 5+ years in operations/business management; strong communication and organisational skills required.
- Other info: Full training provided on software tools; must have a quiet home office.
The predicted salary is between 28800 - 48000 £ per year.
Virtalent is an award-winning Virtual Assistant service based in the UK, specialising in PA and digital marketing support. Our team of skilled Virtual Assistants works on a 1:1 basis with clients - often busy entrepreneurs and small business owners - to provide tailored, flexible support that helps them grow their businesses with confidence. We are proud to be an ambitious, growing small business with a close-knit, collaborative culture built over 11 years, thanks to the high standards of service we consistently deliver.
The role requires a hands-on and results-driven Business Manager (Operations) to lead our small team of eight and manage day-to-day operations, people and processes. This is a central role within the company, where you will work closely with the Directors to turn ideas into action, make meaningful improvements, and help shape the future of Virtalent.
As Business Manager, you will be responsible for coordinating business activities across all areas, from operations and team management to supplier relationships and performance tracking. You will thrive on bringing order and process, enjoy motivating others, and feel rewarded from seeing plans come to life. This position requires a high level of autonomy, a solutions-focused mindset, and strong communication skills in a fast-paced, remote environment.
If you are a natural leader with a passion for service excellence and the ability to inspire a successful team, this could be a great fit.
Key responsibilities:- Collaborate with the Directors to deliver on business goals and implement pre-defined strategic plans.
- Proactively contribute new ideas and suggestions to improve the running of the business.
- Coordinate and oversee the smooth running of day-to-day operations across departments and platforms.
- Continuously review systems, tools and workflows to improve efficiency and performance.
- Monitor, track, and report on key performance indicators in our platforms, using insights to drive improvements.
- Manage team members across various departments, providing guidance, mentorship, and support.
- Conduct regular team meetings, performance reviews and 1:1 check-ins to support development and engagement.
- Create, maintain, and improve company-wide policies, procedures, and documentation within our knowledge base.
- Oversee relationships with external suppliers and service providers.
- Manage full employee lifecycle such as hiring, onboarding and training of staff.
This is a full-time role of 37.5 hours per week (40 hours including a 45 minute paid lunch break).
Job Requirements:- Be based in the UK and have worked remotely in some capacity in the past.
- Have a minimum of 5 years’ experience in a relevant profession.
- Have a suitable, quiet separate home office.
- Proven experience in an operations/business management, and/or leadership role within a small business for five years.
- Strong prioritisation, organisation, and time management skills.
- Comfortable using an array of software tools.
- Open to feedback and willing to go the extra mile.
- This is a work from home opportunity.
- You will benefit from flexible hours.
- Your birthday off.
- Additional holiday at Christmas.
- Ongoing training and development.
Apply now to join a values-led, ambitious business making a real impact!
Business Manager (Operations) employer: Virtalent
Contact Detail:
Virtalent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Manager (Operations)
✨Tip Number 1
Familiarise yourself with Virtalent's core values and mission. Understanding what drives the company will help you align your responses during interviews and demonstrate that you're a good cultural fit.
✨Tip Number 2
Prepare specific examples from your past experience that showcase your leadership and operational management skills. Be ready to discuss how you've successfully implemented processes or improved team performance in previous roles.
✨Tip Number 3
Research common challenges faced by small businesses in operations management. Being able to discuss these challenges and propose potential solutions will show your proactive mindset and problem-solving abilities.
✨Tip Number 4
Practice your communication skills, especially for video calls. Since this role involves regular interaction with team members and directors, being articulate and confident on camera will make a strong impression.
We think you need these skills to ace Business Manager (Operations)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations and business management. Use specific examples that demonstrate your leadership skills and ability to manage teams effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Mention how your background aligns with Virtalent's mission and values, and provide examples of how you've successfully implemented processes or improved efficiency in previous roles.
Showcase Communication Skills: Since strong communication is key for this role, emphasise your experience in managing remote teams and conducting effective meetings. Provide examples of how you've navigated challenging conversations or resolved conflicts in a professional manner.
Highlight Problem-Solving Abilities: Demonstrate your proactive approach to problem-solving by sharing specific instances where you've identified issues and implemented solutions. This will show your potential employer that you can thrive in a fast-paced environment and contribute positively to the team.
How to prepare for a job interview at Virtalent
✨Showcase Your Leadership Skills
As a Business Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams in the past, highlighting your approach to mentoring and supporting team members.
✨Understand the Company Culture
Virtalent prides itself on a close-knit, collaborative culture. Research the company’s values and be ready to discuss how your personal values align with theirs. This will show that you're not just looking for any job, but that you genuinely want to be part of their team.
✨Prepare for Operational Challenges
Expect questions about how you would handle operational challenges. Think of specific scenarios where you've improved processes or solved problems in previous roles, and be ready to share these experiences during the interview.
✨Demonstrate Communication Skills
Effective communication is key in this role. Be prepared to discuss how you handle difficult conversations and ensure you convey your thoughts clearly during the interview. Practising common interview questions can help you articulate your ideas confidently.
