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- Tasks: Coordinate logistics and support sales to ensure smooth order fulfillment.
- Company: Join a dynamic team in Manchester focused on customer satisfaction and operational excellence.
- Benefits: Enjoy a hybrid work model with flexibility and opportunities for growth.
- Why this job: Be part of a fast-paced environment where your problem-solving skills make a real impact.
- Qualifications: Previous experience in logistics or sales support is essential; strong organizational and communication skills required.
- Other info: Ideal for those interested in renewable energy or manufacturing sectors.
The predicted salary is between 30000 - 42000 £ per year.
Position Title: Logistics and Sales Support Coordinator Location: Hybrid (remote work with 2–3 days on-site per week), Manchester Reports to: UK Operations Manager Role Overview We are looking for an organized and customer-focused Logistics and Sales Support Coordinator to join our team. This role combines operational logistics with administrative sales support to ensure smooth order fulfillment, effective communication, and excellent customer satisfaction. The ideal candidate will thrive in a dynamic environment, have a keen eye for detail, and demonstrate strong problem-solving skills. Key Responsibilities Logistics Coordination: * Manage day-to-day logistics, including coordinating shipments and maintaining stock levels. * Liaise with suppliers, freight carriers, and warehousing partners to ensure timely delivery of goods. * Ensure compliance with UK import/export regulations and shipping requirements. * Monitor and track project timelines, ensuring alignment with customer expectations. Sales Support: * Handle sales orders, update records in CRM/ERP platforms, and track order progress. * Prepare quotations, sales invoices, and client documentation. * Collaborate with the sales team to align operations with customer requirements and schedules. * Assist with lead tracking, sales reporting, and administrative tasks for the sales team. Customer Engagement: * Respond to customer inquiries about orders, products, and delivery timelines. * Resolve issues efficiently and escalate unresolved matters to senior staff when necessary. * Provide exceptional customer service through proactive and clear communication. Data Analysis & Reporting: * Generate performance reports related to operations, sales, and inventory. * Analyze customer behavior and order trends to identify areas for improvement. * Propose enhancements to processes based on data-driven insights. Qualifications and Skills Essential: * Previous experience in logistics, operations, or sales support roles. * Proficiency in Microsoft Office tools (Word, Excel, PowerPoint) and CRM/ERP systems. * Strong organizational skills with the ability to manage multiple tasks effectively. * Excellent communication skills and a solution-oriented mindset. * Understanding of UK supply chain and logistics principles. Desirable: * Experience in renewable energy, manufacturing, or a related industry. * Familiarity with technical products, particularly in engineering or construction. * Project management skills and the ability to meet tight deadlines
Logistics and Sales Support Coordinator employer: Viridis Talent
Contact Detail:
Viridis Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics and Sales Support Coordinator
✨Tip Number 1
Familiarize yourself with UK import/export regulations and logistics principles. This knowledge will not only help you in the interview but also demonstrate your commitment to understanding the role's requirements.
✨Tip Number 2
Highlight any experience you have with CRM/ERP systems during your conversations. Being able to discuss specific tools you've used can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully managed logistics or sales support tasks in previous roles. Real-life scenarios can showcase your problem-solving skills and organizational abilities.
✨Tip Number 4
Demonstrate your customer service skills by sharing instances where you've resolved customer issues effectively. This will show that you understand the importance of customer engagement in this role.
We think you need these skills to ace Logistics and Sales Support Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics, operations, or sales support. Use keywords from the job description to demonstrate that you meet the qualifications and skills required for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your organizational skills and customer-focused mindset. Mention specific examples of how you've successfully managed logistics or supported sales in previous roles.
Highlight Technical Proficiency: Emphasize your proficiency in Microsoft Office tools and any CRM/ERP systems you have used. Providing examples of how you've utilized these tools effectively can set you apart from other candidates.
Showcase Problem-Solving Skills: In your application, include instances where you've resolved issues efficiently or improved processes based on data analysis. This will demonstrate your solution-oriented mindset and ability to thrive in a dynamic environment.
How to prepare for a job interview at Viridis Talent
✨Show Your Organizational Skills
As a Logistics and Sales Support Coordinator, being organized is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to handle the dynamic environment of the role.
✨Demonstrate Customer Focus
Customer satisfaction is crucial in this position. Be ready to discuss how you've handled customer inquiries or resolved issues in previous roles. Highlight your proactive communication style and any specific instances where you went above and beyond for a customer.
✨Familiarize Yourself with Logistics Regulations
Understanding UK import/export regulations is essential. Brush up on relevant laws and be prepared to discuss how you have ensured compliance in past roles. This shows that you are not only knowledgeable but also serious about the responsibilities of the position.
✨Prepare for Data Analysis Questions
Since the role involves generating performance reports and analyzing trends, be ready to talk about your experience with data analysis. Bring examples of how you've used data to drive improvements in logistics or sales processes, showcasing your analytical skills.
