Senior Account Manager - Flexible and Hybrid Working

Virgo Health is a specialist health communications agency, part of the GOLIN group and the wider IPG network of companies with more than 200 offices around the world as well as hubs in London, New York and Chicago.
We are passionate about helping people to make better decisions around health and wellbeing. We work with pharmaceutical, diagnostic and consumer health companies, industry bodies, public and private health providers as well as patient organisations.
When we choose to work in healthcare, we choose to work in an industry with people at its heart; We show empathy and support for each other to grow our skills. embracing inclusive and flexible ways of working and rejecting outdated workplace culture. We have a brilliant team that works well together to deliver effective content and to celebrate our successes.

As a Senior Account Director, you will be a key overseer of the account, providing oversight, strategy and guidance, while still getting stuck in with content development and review. You will be involved in strategic planning and issues management, providing solid guidance to the team and to clients. You will coordinate actions, managing both up and down, to ensure we are delivering high standards of work to deadlines, ensuring strategy and insight are embedded throughout, and having a solid understanding of the broader environment and implications for the team and account

Financial management, including capacity planning and forecasting, review of finance trackers and control of overspend, investment and potential overservicing
Oversight of all account projects, ensuring they are kept to time and flagging potential future issues or barriers with up and down delegation as needed
Draft high-level client and competitor materials, including Q&As, with rapid and accurate turnaround, including full and accurate scientific referencing
Review of first drafts of materials from junior team members, including briefing and training
Drive strategic plans with a strong understanding of SWOT, which includes annual congress/data planning
Attend congresses and client events (virtual/in-person, based on needs), write up scientific sessions, and manage issues, booths, and events live, while gaining competitor intelligence
Recognise and seek out opportunities to build relationships with the wider client team and generate organic growth opportunities
Clearly articulate ideas and plans to inspire the team and enlist their support to achieve company and division goals
Line manage and contribute to broader company training, e.g. running expertise/specialist skill sessions

Several years’ experience in pharmaceutical PR with an understanding of data and regulatory communications
Good experience working in an agency and with global accounts
Excellent people-management and leadership skills
Ability to gain client trust along with the confidence to lead client management as the lead day-to-day person
Good financial oversight to build and manage client budgets, owning the financial management of an account
Experience in building and growing businesses as a management team member
Competitive salary and benefits
~ Hybrid working, 2 days/week in the office
~6 weeks annual leave
~ Monthly well-being allowance
~ A fantastic office space in Shoreditch
~ Industry-leading gender neutral family friendly policies
~ Clear career progression and excellent training programmes developed by our L&D Director

+ At IPG we are proud to be a Disability Confident Employer . We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.