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For Companies At a Glance
- Tasks: Manage client campaigns, oversee projects, and mentor junior team members in medical communications.
- Company: Join Virgo Health, a global leader in healthcare communications with a vibrant culture.
- Benefits: Competitive salary, inclusive environment, and opportunities for professional growth.
- Other info: Be part of a supportive team that values diversity and career development.
- Why this job: Make a real impact in healthcare while developing your skills in a dynamic team.
- Qualifications: Degree preferred, account management experience, and strong communication skills.
The predicted salary is between 35000 - 45000 £ per year.
About Virgo Health
Virgo Health is a global, integrated healthcare communications agency with hubs in London and New York. As part of the GOLIN group and the Omnicom network of companies, we support clients across more than 50 markets.
About the Health Education team
The Health Education team is a specialist division focusing on medical communications. We work across a diverse range of therapeutic areas including oncology, neurology, ophthalmology, women's health, cardiovascular, infectious, autoimmune and rare diseases. The team follows projects from pre to post launch, while working collaboratively with our global and UK-based clients to deliver creative and impactful medical communications that make a difference to healthcare professionals and patients.
Job overview
The Account Manager will have an overview of the account teams they work across, utilising their established medical education skills to drive the day-to-day account handling, project and financial management while providing support and mentoring to more junior team members across the account team to enable successful delivery. The account manager will also be expected to expand their industry awareness, scientific knowledge, communication and project management skills to support in the identification of new opportunities. They will also support the senior team by contributing to client-handling activities and playing an increasing role in strategic input into their accounts.
Core responsibilities and capabilities:
- Manage the day-to-day running of client campaigns and projects
- Be the main point of contact for the client, communicating proactively and responding promptly
- Confidently present and take part in client meetings and brainstorms
- Work with account leads to set feasible delivery timeframes for projects and client requests to ensure client expectations are met
- Actively flag issues and suggest solutions to problems encountered to senior team
- Provide team members with clear and accurate project briefs, delegating work appropriately and providing timely and clear feedback on work received
- Assist with budget development, tracking, reconciliation and invoicing, proactively flagging potential overspend to account leads
- Develop the ability to effectively manage client expectations, challenging clients where appropriate
- Demonstrate a sound understanding of client business, industry, competitors and business objectives
- Identify opportunities for organic growth with existing clients
- Highlight any training and development needs of the junior teams to their line managers or senior team
- Support and mentor the junior team to set expectations and help them to grow and develop their skills
- Assist in new business by completing desk research, collecting information, creating competitor profiles and preparing slides for pitch proposals, as well as contributing to live pitches
Skills/experience Needed
- Educated to degree level (scientific degree is preferable but not essential)
- Account management experience within a medical education agency
- Ability to multi-task and work under pressure
- Competent financial management skills
Account Manager – Medical Communications (12 month FTC) London, England, United Kingdom employer: Virgo Health Ltd
Contact Detail:
Virgo Health Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager – Medical Communications (12 month FTC) London, England, United Kingdom
✨Tip Number 1
Network like a pro! Reach out to your connections in the medical communications field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Virgo Health and their projects, especially in the therapeutic areas they focus on. Being able to discuss their work shows genuine interest and helps you stand out.
✨Tip Number 3
Practice your presentation skills. As an Account Manager, you'll need to confidently present ideas and updates. Grab a friend or use a mirror to rehearse your pitch and get comfortable with your delivery.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team at Virgo Health.
We think you need these skills to ace Account Manager – Medical Communications (12 month FTC) London, England, United Kingdom
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in medical communications and account management, and don’t forget to showcase any relevant projects you've worked on. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about medical communications and how your skills align with our needs. Be genuine and let your personality come through – we love to see enthusiasm!
Showcase Your Communication Skills: As an Account Manager, communication is key. In your application, demonstrate your ability to convey complex information clearly and effectively. Whether it's through your writing style or examples of past client interactions, show us you can handle the pressure!
Apply Through Our Website: We encourage you to apply directly through our careers website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate – just a few clicks and you’re done!
How to prepare for a job interview at Virgo Health Ltd
✨Know Your Medical Communications
Make sure you brush up on the latest trends and developments in medical communications. Familiarise yourself with the therapeutic areas mentioned in the job description, like oncology and neurology, so you can speak confidently about them during the interview.
✨Showcase Your Account Management Skills
Prepare specific examples from your past experience where you've successfully managed client accounts or projects. Highlight how you handled challenges, met deadlines, and communicated effectively with clients to demonstrate your fit for the role.
✨Be Ready to Discuss Financial Management
Since financial management is a key part of the role, be prepared to discuss your experience with budgeting, tracking expenses, and managing invoicing. Bring examples of how you've proactively flagged overspend or contributed to budget development in previous roles.
✨Demonstrate Your Mentoring Ability
As the role involves supporting and mentoring junior team members, think of instances where you've guided others. Be ready to share how you set expectations, provided feedback, and helped colleagues grow their skills, showing that you're a team player.