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- Tasks: Manage client campaigns and projects, ensuring smooth communication and delivery.
- Company: Join Virgo Health, a global leader in healthcare communications.
- Benefits: Gain valuable experience in a supportive environment with growth opportunities.
- Other info: Be part of a diverse team committed to equality and professional development.
- Why this job: Make a real impact in healthcare while developing your skills in a dynamic team.
- Qualifications: Degree preferred; account management experience in medical education is a plus.
The predicted salary is between 35000 - 45000 £ per year.
Virgo Health is a global, integrated healthcare communications agency with hubs in London and New York. As part of the GOLIN group and the Omnicom network of companies, we support clients across more than 50 markets.
The Health Education team is a specialist division focusing on medical communications. We work across a diverse range of therapeutic areas including oncology, neurology, ophthalmology, women’s health, cardiovascular, infectious, autoimmune and rare diseases. The team follows projects from pre to post launch, while working collaboratively with our global and UK-based clients to deliver creative and impactful medical communications that make a difference to healthcare professionals and patients.
The Account Manager will have an overview of the account teams they work across, utilising their established medical education skills to drive the day-to-day account handling, project and financial management while providing support and mentoring to more junior team members across the account team to enable successful delivery. The account manager will also be expected to expand their industry awareness, scientific knowledge, communication and project management skills to support in the identification of new opportunities. They will also support the senior team by contributing to client-handling activities and playing an increasing role in strategic input into their accounts.
Core responsibilities and capabilities:- Manage the day-to-day running of client campaigns and projects
- Be the main point of contact for the client, communicating proactively and responding promptly
- Confidently present and take part in client meetings and brainstorms
- Work with account leads to set feasible delivery timeframes for projects and client requests to ensure client expectations are met
- Actively flag issues and suggest solutions to problems encountered to senior team
- Provide team members with clear and accurate project briefs, delegating work appropriately and providing timely and clear feedback on work received
- Assist with budget development, tracking, reconciliation and invoicing, proactively flagging potential overspend to account leads
- Develop the ability to effectively manage client expectations, challenging clients where appropriate
- Demonstrate a sound understanding of client business, industry, competitors and business objectives
- Identify opportunities for organic growth with existing clients
- Highlight any training and development needs of the junior teams to their line managers or senior team
- Support and mentor the junior team to set expectations and help them to grow and develop their skills
- Assist in new business by completing desk research, collecting information, creating competitor profiles and preparing slides for pitch proposals, as well as contributing to live pitches
- Educated to degree level (scientific degree is preferable but not essential)
- Account management experience within a medical education agency
- Ability to multi-task and work under pressure
- Competent financial management skills
Account Manager – Medical Communications (12 month FTC) London, England, United Kingdom employer: Virgo Health Ltd
Contact Detail:
Virgo Health Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager – Medical Communications (12 month FTC) London, England, United Kingdom
✨Tip Number 1
Network like a pro! Get out there and connect with people in the medical communications field. Attend industry events, join relevant online groups, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Virgo Health and their projects, especially in the therapeutic areas they focus on. Be ready to discuss how your skills can help them deliver impactful medical communications. Show them you’re not just another candidate, but someone who truly understands their mission.
✨Tip Number 3
Practice your presentation skills! As an Account Manager, you’ll need to confidently present ideas and updates to clients. Grab a friend or family member and run through your pitch. The more comfortable you are, the better you’ll come across in those all-important client meetings.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Virgo Health. So, get that application in and let’s make it happen!
We think you need these skills to ace Account Manager – Medical Communications (12 month FTC) London, England, United Kingdom
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in medical communications and account management, and don’t forget to showcase any relevant projects you've worked on. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about medical communications and how your skills align with our needs. Be genuine and let your personality come through – we love to see enthusiasm!
Showcase Your Communication Skills: As an Account Manager, communication is key. In your application, demonstrate your ability to convey complex information clearly and effectively. Whether it's through your writing style or examples of past client interactions, show us you can handle the pressure!
Apply Through Our Website: We encourage you to apply directly through our careers website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at Virgo Health Ltd
✨Know Your Medical Communications
Make sure you brush up on the latest trends and developments in medical communications. Familiarise yourself with the therapeutic areas mentioned in the job description, like oncology and neurology, so you can speak confidently about them during the interview.
✨Showcase Your Project Management Skills
Prepare examples of how you've successfully managed projects in the past. Be ready to discuss specific challenges you faced, how you handled them, and the outcomes. This will demonstrate your ability to manage client expectations and deliver results.
✨Be Proactive in Client Handling
Think of ways you can proactively communicate with clients. During the interview, share your strategies for maintaining strong client relationships and how you would handle potential issues before they escalate. This shows you're already thinking like an Account Manager.
✨Highlight Your Mentoring Experience
If you've had experience mentoring junior team members, be sure to mention it. Discuss how you've supported their development and set expectations. This aligns perfectly with the role's requirement to mentor others and shows your leadership potential.