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- Tasks: Manage patient records and ensure charts are up to date for appointments.
- Company: Virginia Eye Consultants, a leading eye care provider.
- Benefits: Full benefits package including medical, dental, vision, and 401k matching.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Join a friendly team and make a difference in patient care.
- Qualifications: Detail-oriented with excellent computer skills; medical experience preferred but not required.
The predicted salary is between 30000 - 40000 £ per year.
Company: Virginia Eye Consultants
Location: Norfolk, VA
Hours: Full Time. Our clinic is open Monday-Friday 7am-5:30pm. Your shifts will fall within these hours. You may need to work a little earlier and/or later as needed.
Perks:
- Full Benefits Package - Medical, Vision, Dental and Life Insurance
- 401k + Employer Matching
- Paid Time Off (PTO) and Paid Holidays
- Paid Maternity Leave
- Competitive Base Pay
- Employee Discounts
SUMMARY
Ensures charts are available and up to date for patient appointments while maintaining an internal customer focus.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Daily responsibility for scanning/indexing all charts, faxes and miscellaneous correspondence.
- Patient Portal helpdesk back up.
- Daily responsibility for sorting, scanning/tasking and delivering faxes.
- Daily responsibility to perform scheduled runs on time and visit all departments.
- Promptly answer and triage all incoming calls from patients, employees and other health care professionals in a professional and polite manner.
- Appropriately utilize phone system so that all calls are answered by the 3rd ring and direct messages to appropriate staff ensuring that messages are clear and distributed promptly.
- Maintain patient confidentiality and HIPAA requirements.
- Perform other duties as assigned.
QUALIFICATIONS
- A team player who is friendly and professional.
- Detail-oriented, trainable, and committed to providing excellent patient care.
- Excellent computer skills.
- Prior experience with EMR/EHR preferred.
- Experience in the medical field is recommended, but not required for the right candidate.
- One year experience required.
- Medical office/front desk experience preferred.
- Must have good computer skills.
EDUCATION AND/OR EXPERIENCE
- Minimum Required: High school diploma or general education degree (GED).
- Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience.
LICENSES AND CREDENTIALS
- Minimum Required: None.
SYSTEMS AND TECHNOLOGY
Proficient in Microsoft Excel, Word, PowerPoint, Outlook.
PHYSICAL REQUIREMENTS
This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.
If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Medical Records Specialist - Onsite - Medical, dental, and vision benefits! in Norfolk employer: Virginia Eye Consultants
Contact Detail:
Virginia Eye Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Records Specialist - Onsite - Medical, dental, and vision benefits! in Norfolk
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the medical field. They might know about openings that aren't advertised yet, and a personal recommendation can really give you an edge.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. We want you to feel confident when discussing your skills and how they relate to the Medical Records Specialist role. Remember, it’s all about showing how you can contribute to their team!
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
✨Tip Number 4
Apply through our website for the best chance of getting noticed. We keep track of applications submitted directly, so make sure you’re putting your best foot forward by using our platform!
We think you need these skills to ace Medical Records Specialist - Onsite - Medical, dental, and vision benefits! in Norfolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in medical records or office roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your detail-oriented nature!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Medical Records Specialist role. We love seeing enthusiasm and a bit of personality, so let us know why you want to join our team!
Show Off Your Tech Skills: Since this role involves a lot of computer work, make sure to mention your proficiency with Microsoft Office and any experience with EMR/EHR systems. We’re keen on candidates who can hit the ground running!
Apply Through Our Website: Remember, the only way to apply is through our website! This helps us keep everything organised and ensures your application gets the attention it deserves. So, don’t forget to submit your application there!
How to prepare for a job interview at Virginia Eye Consultants
✨Know Your Stuff
Make sure you understand the role of a Medical Records Specialist inside out. Familiarise yourself with terms like EMR/EHR and HIPAA regulations. This will not only help you answer questions confidently but also show that you're genuinely interested in the position.
✨Show Off Your Skills
Highlight your computer skills, especially with Microsoft Office. Be ready to discuss any relevant experience you have, even if it’s from a different field. If you've worked in a medical office before, share specific examples of how you handled patient records or managed communications.
✨Practice Professionalism
Since you'll be dealing with patients and healthcare professionals, practice your communication skills. Role-play common scenarios, like answering calls or triaging messages. This will help you come across as friendly and professional during the interview.
✨Ask Smart Questions
Prepare thoughtful questions about the clinic's operations or team dynamics. This shows that you're not just interested in the job, but also in how you can contribute to the team. For example, ask about their approach to maintaining patient confidentiality or how they handle busy periods.