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- Tasks: Enhance customer engagement through data-driven insights and performance KPIs.
- Company: Prominent customer-focused firm in Greater London.
- Benefits: Competitive salary, flexible working conditions, and impressive benefits package.
- Why this job: Make a real impact on customer engagement while enjoying professional growth.
- Qualifications: Strong data literacy, excellent communication skills, and a proactive mindset.
- Other info: Hybrid/remote work options available for better work-life balance.
The predicted salary is between 43200 - 72000 £ per year.
A prominent customer-focused firm in Greater London is seeking a data-driven individual for a contract role focused on enhancing customer engagement. The ideal candidate will own and develop customer performance KPIs, translate data into actionable insights, and lead business-wide reporting.
Strong data literacy, excellent communication skills, and a proactive mindset are essential attributes for success. This role offers a competitive salary, flexible working conditions, and an impressive benefits package, promoting both professional growth and personal well-being.
Customer Strategy & Performance Lead – Hybrid / Remote employer: Virgin Red
Contact Detail:
Virgin Red Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Strategy & Performance Lead – Hybrid / Remote
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or attend local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer strategy and performance. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your data skills! Bring examples of how you've used data to drive customer engagement in past roles. This will demonstrate your ability to translate insights into action, which is key for this position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Customer Strategy & Performance Lead – Hybrid / Remote
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role. Highlight your experience with customer performance KPIs and data-driven decision-making. We want to see how your skills align with enhancing customer engagement!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've translated data into actionable insights in the past.
Show Off Your Data Skills: Since this role is all about data, don’t hold back! Mention any tools or methodologies you’ve used to analyse customer data. We love seeing strong data literacy in action!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Virgin Red
✨Know Your Data Inside Out
Since this role is all about enhancing customer engagement through data, make sure you’re well-versed in the key performance indicators (KPIs) relevant to customer strategy. Brush up on how to translate complex data into actionable insights, as you might be asked to demonstrate this skill during the interview.
✨Showcase Your Communication Skills
Excellent communication is a must for this position. Prepare to discuss how you've effectively communicated data-driven insights in the past. Think of examples where your clear communication led to improved customer engagement or business outcomes.
✨Be Proactive in Your Approach
A proactive mindset is essential for success in this role. During the interview, share instances where you took the initiative to solve a problem or improve a process. This will show that you’re not just reactive but can also drive change.
✨Research the Company Culture
Understanding the company’s culture and values can give you an edge. Look into their approach to customer engagement and any recent initiatives they’ve launched. This knowledge will help you tailor your responses and demonstrate that you’re a great fit for their team.
