At a Glance
- Tasks: Shape and evolve credit card propositions, driving innovation and customer engagement.
- Company: Join a bold team at Nationwide, transforming the credit card industry.
- Benefits: 38.5 days holiday, flexible benefits, and generous family leave.
- Other info: Hybrid work model with opportunities for career growth and development.
- Why this job: Make a real impact in financial services while fostering customer loyalty.
- Qualifications: Experience in credit card products and commercial strategy is essential.
The predicted salary is between 44000 - 68000 £ per year.
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Join to apply for the Proposition Manager role at Virgin Money
📍: Hybrid - with travel to Chester or Glasgow when required
We're not just a commercial team — we're a catalyst for change in the credit card industry. Bold in our thinking and disruptive by design, we thrive on innovation, challenge convention, and build propositions that lead the market. As part of Nationwide, we’re guided by a clear purpose: to serve our members and communities, not shareholders. That means every decision we make is rooted in doing what’s right — creating fairer, more inclusive financial products that deliver real value. If you’re driven by ideas, excited by transformation, and ready to create what’s next, you’ll feel right at home here.
What you’ll be doing
- Shaping the creation and evolution of credit card propositions, owning the full lifecycle from concept to optimisation, ensuring they remain competitive, customer-focused, and commercially impactful.
- Developing intuitive, value-driven product features that elevate customer experience and foster long-term retention.
- Designing benefits and experiences that reward customer loyalty, deepen emotional connection, and reinforce long-term engagement with the brand.
- Embedding dynamic mechanisms that recognise and incentivise customer behaviours, creating a compelling value exchange that drives deeper product usage and brand affinity.
- Developing and execute engagement strategies using data and behavioural insights to deliver timely, relevant experiences that build trust and advocacy.
- Supporting the commercial lead in key initiatives, driving strategy from conception to execution and ensuring measurable business outcomes.
- Staying ahead of industry trends, identifying opportunities to challenge norms, introduce breakthrough innovations, and set new standards in the credit card market.
- Working cross-functionally with internal teams and external partners to align product strategy with business objectives and market opportunities.
- Contributing towards product compliance with Consumer Duty, embedding fair value assessments and continuous customer outcome monitoring into the proposition lifecycle.
We need you to have
- Demonstrable experience in credit card products, commercial strategy, or financial services, with a track record of successfully designing, enhancing, and launching credit card propositions that improve customer outcomes and business performance.
- Experience managing external partnerships, such as cobrand relationships, to enhance proposition value, strengthen commercial performance, and align with strategic objectives.
- Experience supporting cross-functional initiatives, working with marketing, operations, or commercial teams to implement product strategies.
It’s a bonus if you have but not essential
- Understanding of P&L and Financial Metrics: Awareness of profit and loss principles, cost management, and revenue drivers to support commercial decisions
- Executive-Level Influence: Proven ability to engage, influence, and collaborate with senior leadership to drive strategic initiatives and business growth.
- Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more.
- Up to five extra paid well-being days per year .
- 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.
- Free private medical cover, income protection and life assurance.
- Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness.
And there's no waiting around, you'll enjoy these benefits from day one.
If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management
Industries
Financial Services and Banking
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Proposition Manager in Glasgow employer: Virgin Money
At Teleperformance, we pride ourselves on fostering a vibrant work culture that prioritises employee growth and development. As a Customer Service Representative for Virgin Money in Glasgow, you will enjoy comprehensive training, a supportive team environment, and the opportunity to make a real impact on customer experiences. With competitive pay and a commitment to excellence, we offer a rewarding career path for those eager to learn and succeed in the banking sector.
StudySmarter Expert Advice🤫
We think this is how you could land Proposition Manager in Glasgow
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Virgin Money. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Proposition Manager in Glasgow
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Virgin Money.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Virgin Money's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Virgin Money
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Virgin Money.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Virgin Money will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Virgin Money employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
