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- Tasks: Shape and evolve credit card propositions, driving innovation and customer engagement.
- Company: Join a bold team at Nationwide, transforming the credit card industry.
- Benefits: 38.5 days holiday, flexible benefits, and generous family leave.
- Why this job: Make a real impact in financial services while fostering customer loyalty.
- Qualifications: Experience in credit card products and commercial strategy is essential.
- Other info: Hybrid work model with opportunities for career growth and development.
The predicted salary is between 44000 - 68000 ÂŁ per year.
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📍: Hybrid – with travel to Chester or Glasgow when required
We\’re not just a commercial team — we\’re a catalyst for change in the credit card industry. Bold in our thinking and disruptive by design, we thrive on innovation, challenge convention, and build propositions that lead the market. As part of Nationwide, we’re guided by a clear purpose: to serve our members and communities, not shareholders. That means every decision we make is rooted in doing what’s right — creating fairer, more inclusive financial products that deliver real value. If you’re driven by ideas, excited by transformation, and ready to create what’s next, you’ll feel right at home here.
What you’ll be doing
- Shaping the creation and evolution of credit card propositions, owning the full lifecycle from concept to optimisation, ensuring they remain competitive, customer-focused, and commercially impactful.
- Developing intuitive, value-driven product features that elevate customer experience and foster long-term retention.
- Designing benefits and experiences that reward customer loyalty, deepen emotional connection, and reinforce long-term engagement with the brand.
- Embedding dynamic mechanisms that recognise and incentivise customer behaviours, creating a compelling value exchange that drives deeper product usage and brand affinity.
- Developing and execute engagement strategies using data and behavioural insights to deliver timely, relevant experiences that build trust and advocacy.
- Supporting the commercial lead in key initiatives, driving strategy from conception to execution and ensuring measurable business outcomes.
- Staying ahead of industry trends, identifying opportunities to challenge norms, introduce breakthrough innovations, and set new standards in the credit card market.
- Working cross-functionally with internal teams and external partners to align product strategy with business objectives and market opportunities.
- Contributing towards product compliance with Consumer Duty, embedding fair value assessments and continuous customer outcome monitoring into the proposition lifecycle.
We need you to have
- Demonstrable experience in credit card products, commercial strategy, or financial services, with a track record of successfully designing, enhancing, and launching credit card propositions that improve customer outcomes and business performance.
- Experience managing external partnerships, such as cobrand relationships, to enhance proposition value, strengthen commercial performance, and align with strategic objectives.
- Experience supporting cross-functional initiatives, working with marketing, operations, or commercial teams to implement product strategies.
It’s a bonus if you have but not essential
- Understanding of P&L and Financial Metrics: Awareness of profit and loss principles, cost management, and revenue drivers to support commercial decisions
- Executive-Level Influence: Proven ability to engage, influence, and collaborate with senior leadership to drive strategic initiatives and business growth.
- Generous holidays – 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more.
- Up to five extra paid well-being days per year .
- 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.
- Free private medical cover, income protection and life assurance.
- Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness.
And there\’s no waiting around, you\’ll enjoy these benefits from day one.
If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management
Industries
Financial Services and Banking
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Proposition Manager employer: Virgin Money
Contact Detail:
Virgin Money Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Proposition Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their values and how they align with your own. This will help you show that you're not just a fit for the role, but for the company culture too.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in credit card products and commercial strategy makes you the perfect candidate. Keep it concise and focus on what you can bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Proposition Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Proposition Manager role. Highlight your experience in credit card products and how you've successfully launched propositions that improve customer outcomes. We want to see how you fit into our innovative team!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've driven strategy and improved business performance in previous roles. This will help us see the impact you've made and how you can contribute to our mission.
Be Authentic: Let your personality shine through in your application. We’re looking for someone who’s not only skilled but also passionate about creating fairer financial products. Share your motivations and what excites you about this opportunity with us!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and you’ll be able to keep track of your application status. Don’t miss out on the chance to join our dynamic team!
How to prepare for a job interview at Virgin Money
✨Know Your Propositions
Before the interview, dive deep into the company's credit card propositions. Understand their unique selling points and how they stand out in the market. This will not only show your enthusiasm but also help you discuss how your experience aligns with their goals.
✨Showcase Your Data Skills
Since the role involves developing engagement strategies using data insights, be prepared to discuss your experience with data analysis. Bring examples of how you've used data to drive product decisions or improve customer experiences in previous roles.
✨Prepare for Cross-Functional Collaboration
This position requires working with various teams. Think of specific instances where you've successfully collaborated across departments. Highlight your communication skills and how you’ve managed to align different stakeholders towards a common goal.
✨Stay Ahead of Trends
Research current trends in the credit card industry and be ready to discuss them. Show that you're not just aware of the market but also have ideas on how to challenge norms and introduce innovations that could benefit the company.
