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For Companies At a Glance
- Tasks: Support and enhance collaboration technologies like Microsoft 365 and IBM Domino.
- Company: Join Virgin Money, a pioneering mutual bank focused on fairness and community impact.
- Benefits: Enjoy 25 days holiday, private medical insurance, and a competitive pension.
- Why this job: Make a real difference in a dynamic environment while developing your tech skills.
- Qualifications: In-depth knowledge of Microsoft 365 and strong problem-solving abilities required.
- Other info: Flexible working options and opportunities for career progression await you.
The predicted salary is between 40800 - 51000 £ per year.
Business Unit: COO - Technology Operations & Cyber Security
Salary range: £40,800 to £51,000 per annum DOE
Location: Hybrid - Occasional travel to a UK Virgin Money Hub when required.
Contract type: Permanent - Full time
Our team
An exciting opportunity has arisen within the Collaboration Services team, part of Digital Workplace. This team is responsible for supporting a wide range of technologies such as Microsoft 365 and Symantec products across both production and test environments.
What you'll be doing
- Supporting project delivery initiatives
- Maintaining risk awareness across change delivery and BAU processes
- Enhancing services through process improvements
- Assisting the wider team in resolving complex user queries
- Supporting the following technologies: IBM Domino 9 & IBM Notes 9; Microsoft 365 services including Exchange, OneDrive, Teams and SharePoint; Microsoft Entra, including Entra Connect; Microsoft Copilot
We need you to have
- In-depth knowledge of Microsoft 365 and Exchange
- Understanding of messaging standards such as SMTP, DMARC, DKIM, and SPF
- Ability to manage multiple priorities in a fast-paced, dynamic environment
- Familiarity with Incident, Change and Problem Management processes
- Excellent interpersonal, communication, and relationship-building skills
- Strong analytical and problem-solving abilities
It's a bonus if you have but not essential
- Knowledge of Microsoft Windows Server (2012/2016/2019)
- Ability to create PowerShell scripts for our MS tenants
- Used Symantec.cloud services
- Created and supported Power Automate flows
- Experience of supporting SharePoint Online and 2016 / 2019 servers
- Experience with Active Directory and Entra
- Experience with IBM Lotus Domino 8.5 / 9 Server Administration in a clustered / enterprise environment
The extras you'll get:
- 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice.
- Private medical insurance
- A highly competitive pension to help you build a strong foundation for retirement
- Access to an annual performance-related bonus
- Training and development to help you progress your career
- A great selection of additional benefits through our flexible benefits scheme
- Life assurance to provide peace of mind for you and your loved ones
- Up to 2 days of paid volunteering a year
If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible.
Say hello to Virgin Money
Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose: Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference.
Time to discover what it means to be part of the first mutual full-service banking provider.
Be yourself at Virgin Money
At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team.
Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants.
Senior Collaboration Services Engineer in Glasgow employer: Virgin Money
Contact Detail:
Virgin Money Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Collaboration Services Engineer in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current employees at Virgin Money on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your application noticed.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills, especially around Microsoft 365 and Exchange. We want to see how you can tackle real-world problems, so think of examples from your past experiences that showcase your problem-solving abilities.
✨Tip Number 3
Show off your personality! Virgin Money values a fun and inclusive culture, so don’t be afraid to let your character shine through during interviews. Share your passion for technology and how you can contribute to their mission.
✨Tip Number 4
Apply through our website for the best chance! It’s the quickest way to get your application in front of the right people. Plus, it shows you’re serious about joining the team at Virgin Money.
We think you need these skills to ace Senior Collaboration Services Engineer in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Senior Collaboration Services Engineer role. Highlight your knowledge of Microsoft 365, Exchange, and any relevant technologies to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit for our team. Keep it engaging and personal!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've tackled complex user queries or improved processes. We love seeing how you approach challenges and find solutions!
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s quick and easy, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Virgin Money
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Exchange, and the other technologies mentioned in the job description. Be ready to discuss how you've used these tools in past roles and any specific projects you've worked on that relate to them.
✨Show Off Your Problem-Solving Skills
Prepare examples of complex user queries you've resolved or process improvements you've implemented. This will demonstrate your analytical abilities and how you can enhance services within the team.
✨Communicate Like a Pro
Since excellent interpersonal skills are key for this role, practice articulating your thoughts clearly. Think about how you can build relationships with colleagues and stakeholders, and be ready to share examples of successful collaborations.
✨Be Ready for Scenario Questions
Expect questions that assess your ability to manage multiple priorities in a fast-paced environment. Prepare scenarios where you've successfully juggled tasks or handled change delivery, showcasing your adaptability and organisational skills.