Fraud Change and Regulatory Engagement Manager

Business Unit: COO Fraud

Salary range: £58,400 - £73,000 per annum

Location: UK Remote

Contract type: 12 Month FTC

Our Team

It’s an exciting time for us as we grow our Economic Crime (PROTECT) team who have a critical role to play, keeping us and our customers safe. They are our first line of defence function and responsible for day-to-day fraud and financial crime risk identification, ownership, management and control. We’ve an exciting opportunity for an experienced fraud professional who will be responsible for leading our regulatory engagement to ensure effective horizon scanning and compliance whilst providing subject matter expertise to a varied portfolio of change initiatives.

What you’ll be doing:

• Leading engagement with key regulatory stakeholders such as FCA/PSR.
• Leading Horizon Scanning activities within the first line of defence.
• Providing SME input into bank projects which require a fraud risk assessment.
• Provide insights through benchmarking of Fraud capabilities to stay ahead of the competition and respond to ever changing marketplace & regulatory landscape.
• Partnership with industry experts in creation of leading-edge capabilities to prevent fraud.
• Supporting the Head of Fraud Advisory and Insights with the maintenance of an effective change and regulatory engagement governance model.
• Represent the bank in key engagements with partners and regulatory bodies as required.
• Supporting the Fraud Analytics and Fraud Strategy teams to ensure the tools and solutions remain fit for purpose.
• Supporting the effective engagement with 3rd party suppliers to ensure tools and solutions remain supported and deliver value for the business.

We need you to have:

• Demonstrable track record of operating governance and reporting to Board sub-committee level.
• Significant experience assessing fraud risk within a Retail bank environment.
• Expert understanding and experience of relevant fraud legislation and effective industry lobbying.
• Significant experience assessing, implementing and advising on regulatory requirements.
• Experience of preparing reports and papers to influence senior stakeholders with excellent attention to detail.
• Gravitas to challenge and influence senior management to get the best outcome.
• Fraud expertise across all distribution channels and typologies.

Red Hot Rewards:

• Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more.
• Up to five extra paid well-being days per year.
• 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.
• Market-leading pension.
• Free private medical cover, income protection and life assurance.
• Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness.
• And there’s no waiting around, you’ll enjoy these benefits from day one.

If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible.

Say hello to Virgin Money

Virgin Money is so much more than just a bank. As part of the Nationwide group, together we’re the UK’s first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider.

Be yourself at Virgin Money

At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we’re committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team.

Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants.

Now the legal bit: Although some of our roles allow you to be based anywhere in the UK, we’ll need you to confirm you have the right to work in the UK. If you’re successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years’ worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we’ll ask for six years of regulatory references, and once in the role, you’ll be subject to periodic employment checks.