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For Companies At a Glance
- Tasks: Welcome customers and assist with digital banking services while resolving queries.
- Company: Leading UK banking institution in Barnsley with a strong community focus.
- Benefits: Salary between £23,500 and £25,000, generous holidays, and family leave.
- Why this job: Join a team where you can make a meaningful impact in the community.
- Qualifications: Passion for customer service and interest in technology.
- Other info: Full-time role with opportunities for personal and professional growth.
The predicted salary is between 23500 - 25000 £ per year.
A leading UK banking institution located in Barnsley is seeking a Customer Consultant to join their team. Your duties will include welcoming customers, assisting with digital banking services, and resolving queries. We’re looking for individuals with a passion for customer service and a keen interest in technology. This full-time role offers a salary between £23,500 and £25,000, along with excellent benefits such as generous holidays and family leave, allowing you to make a meaningful contribution to the community.
Banking Concierge & Digital Services Advisor in Barnsley employer: Virgin Money
Contact Detail:
Virgin Money Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Banking Concierge & Digital Services Advisor in Barnsley
✨Tip Number 1
Get to know the company! Research their values and recent news. When you walk into that interview, you want to show them you’re not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories during your interview to showcase your passion for helping others.
✨Tip Number 3
Show off your tech-savviness! Since this role involves digital banking services, be prepared to discuss your experience with technology. Maybe even mention any apps or tools you love using to make life easier for customers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a great way to remind them of your enthusiasm for the role and keep you fresh in their minds. Plus, it shows you’re proactive!
We think you need these skills to ace Banking Concierge & Digital Services Advisor in Barnsley
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond for customers in the past. We want to see that you genuinely care about helping others!
Highlight Your Tech Savvy: Since this role involves assisting with digital banking services, make sure to mention any relevant tech skills or experiences. Whether it's using banking apps or troubleshooting tech issues, we love to see candidates who are comfortable with technology.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the job description. Mention the specific skills and experiences that align with what we're looking for. It shows us you’re serious about joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at Virgin Money
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share examples of how you've successfully resolved customer queries in the past. This will show your passion for helping others, which is key for a role like this.
✨Familiarise Yourself with Digital Banking
Since the role involves assisting with digital banking services, make sure you understand the basics of online banking platforms. Research common issues customers face and think about how you would help them navigate these challenges.
✨Show Your Enthusiasm for Technology
Demonstrate your interest in technology during the interview. You could mention any relevant apps or tools you use regularly, or discuss how you keep up with tech trends. This will highlight your eagerness to engage with digital services.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of the interview. This shows you're genuinely interested in the role and the company. You might ask about their approach to customer service or how they support staff in developing their digital skills.
