At a Glance
- Tasks: Lead quality, governance, risk, and planning initiatives in Business Banking Operations.
- Company: Join a leading financial institution focused on operational excellence.
- Benefits: Attractive salary, comprehensive benefits, and opportunities for professional growth.
- Other info: Dynamic role with significant impact on business performance and customer satisfaction.
- Why this job: Shape the future of banking operations while ensuring top-notch quality and compliance.
- Qualifications: Experience in governance, risk management, and team leadership required.
The predicted salary is between 60000 - 80000 £ per year.
Reporting to the Head of Business Operations, this Senior Manager role sits at the heart of Business Banking Operations and plays a critical role in shaping the quality, governance, risk, reporting and planning agenda across a large, complex operation.
You will lead and embed robust governance and reporting frameworks that enable informed decision‑making, strong risk management and effective operational planning.
With accountability for quality, regulatory compliance, MI and insight, workforce planning and operational resilience, you will ensure the business operates to the highest standards while remaining agile and customer focused.
Leading a team of Quality
Senior Manager - Quality, Governance, Risk & Planning employer: Virgin Money UK
At Virgin Money UK, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Our hybrid working model allows you to balance your professional and personal life while contributing to impactful change in Collections and Customer Support. With a competitive benefits package and opportunities for growth, joining our team in Swindon means being part of a company that values your contributions and supports your career development.
