Nationwide is seeking a Customer Support Associate to join our Financial Care Team. You’ll speak with customers facing financial difficulties, listen to their circumstances, and identify practical support options in a busy telephone-based role.
Work is 35 hours per week with 8am–7pm shifts on weekdays, in a hybrid setup. You’ll be part of a national network with strong focus on customer outcomes and compliant care.
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Financial Care Support Advisor in Leeds employer: Virgin Money UK
At Nationwide Building Society, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Lead Engineer in our Finance Lakehouse team, you will have access to extensive professional development opportunities, a supportive environment for coaching talent, and the chance to make a significant impact in a regulated financial services landscape. Our hybrid working model allows for flexibility, ensuring a healthy work-life balance while contributing to meaningful projects that drive data-driven decisions.