At a Glance
- Tasks: Support customers in branch and over the phone, guiding them to banking services.
- Company: Join Virgin Money, a leading bank with a customer-first approach.
- Benefits: Full-time hours, competitive pay, and a supportive team environment.
- Other info: Fixed-term contract with opportunities for growth in a dynamic banking environment.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 26120 - 31924 £ per year.
Virgin Money - Customer Consultant in Blackpool, Lancashire, is a six-month fixed term contract working full-time, 35 hours per week, Monday to Saturday.
You'll support customers in branch and over the phone, guiding them to banking services and digital tools with care and clarity.
You'll join a branch team, delivering great customer experiences across everyday moments while following our customer-first behaviours and safeguarding customers’ money.
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Branch Banking Consultant - Customer Care & Digital Help employer: Virgin Money UK
At Virgin Money UK, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Our hybrid working model allows you to balance your professional and personal life while contributing to impactful change in Collections and Customer Support. With a competitive benefits package and opportunities for growth, joining our team in Swindon means being part of a company that values your contributions and supports your career development.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Banking Consultant - Customer Care & Digital Help
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
✨Utilise Temp Agencies Specialised in Finance
Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like Virgin Money UK.
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like Virgin Money UK might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace Branch Banking Consultant - Customer Care & Digital Help
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Virgin Money UK will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Virgin Money UK. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Virgin Money UK confidence in your short-term commitment to the role.
How to prepare for a job interview at Virgin Money UK
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Virgin Money UK.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Virgin Money UK that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
