At a Glance
- Tasks: Lead digital journeys to enhance customer management and upgrade experiences.
- Company: Join Virgin Media, a leader in innovative customer solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on customer-first solutions.
- Why this job: Make a real impact on customer experiences and drive business success.
- Qualifications: Experience in cross-sell strategies and strong stakeholder management skills.
The predicted salary is between 60000 - 80000 € per year.
Virgin Media in Park Central is looking for a Senior Product Owner to enhance customer management and upgrade experiences. You will lead digital journeys that support customers mid-contract, ensuring their needs and business goals align. This role involves working closely with UX, engineering, and analytics teams to prioritize improvements based on customer insight.
The ideal candidate will have experience in cross-sell and upsell strategies, a customer-first mindset, and the ability to manage complex stakeholder relationships.
Senior Product Owner – In-Life Store & Cross-Sell Growth employer: Virgin Media
At Virgin Media, located in the vibrant Park Central, we pride ourselves on fostering a dynamic work culture that prioritises innovation and collaboration. As a Senior Product Owner, you will not only have the opportunity to lead impactful projects but also benefit from our commitment to employee growth through continuous learning and development programmes. Join us to be part of a forward-thinking team that values your contributions and supports your career aspirations in a fast-paced, customer-centric environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Owner – In-Life Store & Cross-Sell Growth
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies that highlight your experience with cross-sell and upsell strategies. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions related to customer management and digital journeys. We want you to feel confident when discussing how you can enhance customer experiences!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Product Owner – In-Life Store & Cross-Sell Growth
Some tips for your application 🫡
Show Your Customer-First Mindset:When writing your application, make sure to highlight your customer-first approach. Share examples of how you've enhanced customer experiences in previous roles, especially in cross-sell and upsell strategies.
Tailor Your Experience:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that align with the Senior Product Owner role. We want to see how your background fits with our goals at Virgin Media.
Highlight Collaboration Skills:Since this role involves working closely with UX, engineering, and analytics teams, be sure to mention any collaborative projects you've been part of. Show us how you’ve successfully managed complex stakeholder relationships in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Virgin Media
✨Know Your Product Inside Out
As a Senior Product Owner, you'll need to demonstrate a deep understanding of customer management and upgrade experiences. Research Virgin Media's current offerings and think about how you can enhance them. Be ready to discuss specific examples of how you've successfully implemented cross-sell and upsell strategies in the past.
✨Showcase Your Stakeholder Management Skills
This role involves managing complex stakeholder relationships, so be prepared to share examples of how you've navigated challenging situations. Think about times when you've had to balance differing priorities and how you ensured everyone was on board with your product vision.
✨Emphasise Your Customer-First Mindset
Virgin Media is looking for someone who prioritises customer needs. Prepare to discuss how you've used customer insights to drive product decisions. Bring examples of how you've gathered feedback and made improvements based on that data to enhance the customer experience.
✨Collaborate with Cross-Functional Teams
You'll be working closely with UX, engineering, and analytics teams, so highlight your experience in collaborating across departments. Share specific instances where your teamwork led to successful product outcomes, and be ready to discuss how you approach communication and collaboration in a multi-disciplinary environment.
